RE: IM not connecting

  • From: "Periyasamy, Raj" <Raj.Periyasamy@xxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 26 Aug 2002 16:31:54 -0400

When you created the IM virtual server what name did you use ? Is it
"servername" or "servername.domian.com" ? You should use
"servername.domain.com".






-----Original Message-----
From: Andrea Coppini [mailto:AndreaCoppini@xxxxxxxx] 
Sent: Monday, August 26, 2002 4:27 PM
To: [ExchangeList]
Subject: [exchangelist] IM not connecting


http://www.MSExchange.org/

Hi gurus,

I'm (still) setting up a new Exchange 2k server to migrate our existing
5.5 server.  Everything's working fine, BUT IM.

I have created (and recreated around 20 times by now) an IM virtual
server, installed IM client, checked the DNS entries, etc. as per
microsoft step-by-step documentation... 

I have installed IM client on the Exchange server itself (to avoid
routing/port/firewall issues).  But I keep getting the 'Sign In To
Exchange' dialog box telling me that "The person logged on to this
computer does not have permission to use the specified e-mail address.
Please type your e-mail address and password" asking me for my E-Mail,
Username, Password and Domain.

I'm logged in as myself, and I'm a Schema/Domain/Enterprise admin.  I'm
trying to connect using my own IM account.

Any ideas?

Thanks Regards
Andrea Coppini
+356 79 ANDREA (263732)
andreacoppini@xxxxxxxx

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