RE: High CPU usage
- From: "Lee Swanson" <swanson@xxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Thu, 22 Aug 2002 15:10:48 -0500
MessageForgot to mention, that we also removed the M: Drive mapping per
instructions below: The edb files were not being scanned.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q305145&;
lee
----- Original Message -----
From: Jeffrey Robillard
To: [ExchangeList]
Sent: Thursday, August 22, 2002 1:59 PM
Subject: [exchangelist] RE: High CPU usage
http://www.MSExchange.org/
actually.. the background scanning is in the av mail client. sorry
-----Original Message-----
From: Jeffrey Robillard
Sent: Thursday, August 22, 2002 2:57 PM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage
http://www.MSExchange.org/
do you have the etrust av folder exclusions set so that your not virus
scanning the m: drive or the edb files? also make sure you do not have
background scanning enabled. that will toast it for sure. both these
settings are in the av client for nt, not the av mail client.
-----Original Message-----
From: Roberto Hernandez [mailto:rhernandez@xxxxxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 11:04 AM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage
http://www.MSExchange.org/
re-booted and after an hour cpu back to 100% with 99% on store.exe. Lee we
have the same exact setup with exchange and CA, I have ex2k and win2k on
SP3. I also installed a fix to the exchange option which is what has made
the CPU go to 100%.
-----Original Message-----
From: Lee Swanson [mailto:swanson@xxxxxxxxxx]
Sent: Wednesday, August 21, 2002 9:03 PM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage
http://www.MSExchange.org/
I had this happen on a machine and it should not take up all the available
memory. We had less than 50 mailboxes w/ 640 MB RAM that had been running
just fine for almost a year until one day it was taking 99% of cpu noted on
task manager -- Users could not use oultlook client.
We were using Exchange SP1 and CA InoculateIT 6 w/ Exchange Option. Had just
rec'd a new virus def at the time. What we did was killed the Store.exe w/ a
kill utility (Since it wouldn't stop & rebooting machine even w/ cold
shutdown did not work). Ran a eseutil w/ recovery and defrag options along
w/ g swtich (3 different runs). None showed any errors. But after starting
the store again, things seemed to work w/ resources back where they were. We
then updated to SP2 and the next day new virus defs were out. Everythings'
been work fine since last week. Not sure if virus defs caused problems in
someway or actually manually killing the store took care of it.
Any insight or explanation from anyone is appreciated. Thanks!
Lee
----- Original Message -----
From: Roberto Hernandez
To: [ExchangeList]
Sent: Wednesday, August 21, 2002 1:21 PM
Subject: [exchangelist] RE: High CPU usage
http://www.MSExchange.org/
yes I will. I can not reboot now so I will update as soon as I do.
-----Original Message-----
From: Rakesh Jain [mailto:rjain@xxxxxxxxxxxxxxx]
Sent: Wednesday, August 21, 2002 2:21 PM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage
http://www.MSExchange.org/
yes it do. I had the same problem. After stopping RAS ,CPU utilization came
down 2-10% most of the time. You might need to reboot the server. can you
update me whetehr it worked or not.
Rakesh Jain
Network Engineer
Corporate Network Solutions.
rjain@xxxxxxxxxxxxxxx
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