RE: High CPU usage

  • From: "Jeffrey Robillard" <jrobill@xxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 22 Aug 2002 14:57:23 -0400

do you have the etrust av folder exclusions set so that your not virus
scanning the m: drive or the edb files?   also make sure you do not have
background scanning enabled. that will toast it for sure.  both these
settings are in the av client for nt, not the av mail client.
        -----Original Message-----
        From: Roberto Hernandez [mailto:rhernandez@xxxxxxxxxxxxxxx] 
        Sent: Thursday, August 22, 2002 11:04 AM
        To: [ExchangeList]
        Subject: [exchangelist] RE: High CPU usage
        re-booted and after an hour cpu back to 100% with 99% on
store.exe.  Lee we have the same exact setup with exchange and CA, I
have ex2k and win2k on SP3.  I also installed a fix to the exchange
option which is what has made the CPU go to 100%.  
                -----Original Message-----
                From: Lee Swanson [mailto:swanson@xxxxxxxxxx]
                Sent: Wednesday, August 21, 2002 9:03 PM
                To: [ExchangeList]
                Subject: [exchangelist] RE: High CPU usage
                I had this happen on a machine and it should not take up
all the available memory. We had less than 50 mailboxes w/ 640 MB RAM
that had been running just fine for almost a year until one day it was
taking 99% of cpu noted on task manager -- Users could not use oultlook
                We were using Exchange SP1 and CA InoculateIT 6 w/
Exchange Option. Had just rec'd a new virus def at the time. What we did
was killed the Store.exe w/ a kill utility (Since it wouldn't stop &
rebooting machine even w/ cold shutdown did not work). Ran a eseutil w/
recovery and defrag options along w/ g swtich (3 different runs). None
showed any errors. But after starting the store again, things seemed to
work w/ resources back where they were. We then updated to SP2 and the
next day new virus defs were out. Everythings' been work fine since last
week. Not sure if virus defs caused problems in someway or actually
manually killing the store took care of it. 
                Any insight or explanation from anyone is appreciated.
                        ----- Original Message ----- 
                        From: Roberto Hernandez
                        To: [ExchangeList]
                        Sent: Wednesday, August 21, 2002 1:21 PM
                        Subject: [exchangelist] RE: High CPU usage

                        yes I will.  I can not reboot now so I will
update as soon as I do.
                                -----Original Message-----
                                From: Rakesh Jain
                                Sent: Wednesday, August 21, 2002 2:21 PM
                                To: [ExchangeList]
                                Subject: [exchangelist] RE: High CPU
                                yes it do. I had the same problem. After
stopping RAS ,CPU utilization came down 2-10% most of the time. You
might need to reboot the server.  can you update me whetehr it worked or
                                Rakesh Jain 
                                Network Engineer 
                                Corporate Network Solutions. 
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