RE: High CPU usage

  • From: "Robert Abela" <robert@xxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 22 Aug 2002 18:13:44 +0200

Why don't you try to uninstall that patch and check if it comes stable again? 
or contact their support? 
-----Original Message-----
From: Roberto Hernandez [mailto:rhernandez@xxxxxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 5:40 PM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage


http://www.MSExchange.org/

installed a patch from CA because the exchange agent was bringing the store.exe 
down
-----Original Message-----
From: Robert Abela [mailto:robert@xxxxxxx]
Sent: Thursday, August 22, 2002 11:32 AM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage


http://www.MSExchange.org/

what is the last thing/update you did before store.exe went upo to 100% cpu 
usage?
-----Original Message-----
From: Roberto Hernandez [mailto:rhernandez@xxxxxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 5:04 PM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage


http://www.MSExchange.org/

re-booted and after an hour cpu back to 100% with 99% on store.exe.  Lee we 
have the same exact setup with exchange and CA, I have ex2k and win2k on SP3.  
I also installed a fix to the exchange option which is what has made the CPU go 
to 100%.  
-----Original Message-----
From: Lee Swanson [mailto:swanson@xxxxxxxxxx]
Sent: Wednesday, August 21, 2002 9:03 PM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage


http://www.MSExchange.org/

I had this happen on a machine and it should not take up all the available 
memory. We had less than 50 mailboxes w/ 640 MB RAM that had been running just 
fine for almost a year until one day it was taking 99% of cpu noted on task 
manager -- Users could not use oultlook client.
 
We were using Exchange SP1 and CA InoculateIT 6 w/ Exchange Option. Had just 
rec'd a new virus def at the time. What we did was killed the Store.exe w/ a 
kill utility (Since it wouldn't stop & rebooting machine even w/ cold shutdown 
did not work). Ran a eseutil w/  recovery and defrag options along w/ g swtich 
(3 different runs). None showed any errors. But after starting the store again, 
things seemed to work w/ resources back where they were. We then updated to SP2 
and the next day new virus defs were out. Everythings' been work fine since 
last week. Not sure if virus defs caused problems in someway or actually 
manually killing the store took care of it. 
 
Any insight or explanation from anyone is appreciated. Thanks!
 
Lee
----- Original Message ----- 
From: Roberto Hernandez <mailto:rhernandez@xxxxxxxxxxxxxxx>  
To: [ExchangeList] <mailto:exchangelist@xxxxxxxxxxxxx>  
Sent: Wednesday, August 21, 2002 1:21 PM
Subject: [exchangelist] RE: High CPU usage

http://www.MSExchange.org/

yes I will.  I can not reboot now so I will update as soon as I do.
-----Original Message-----
From: Rakesh Jain [mailto:rjain@xxxxxxxxxxxxxxx]
Sent: Wednesday, August 21, 2002 2:21 PM
To: [ExchangeList]
Subject: [exchangelist] RE: High CPU usage


http://www.MSExchange.org/

yes it do. I had the same problem. After stopping RAS ,CPU utilization came 
down 2-10% most of the time. You might need to reboot the server.  can you 
update me whetehr it worked or not.
 
Rakesh Jain 
Network Engineer 
Corporate Network Solutions. 
r <mailto:rjain@xxxxxxxxxxxxxxx> jain@xxxxxxxxxxxxxxx

 
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include: Multiple virus engines; Email content & attachment 
checking; Exploit shield - email intrusion detection & defence; 
Email threats engine - analyses & defuses HTML scripts, 
.exe files & more. 



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