RE: Help!!!!

Mailbox still exists under the store.  No restrictions set...just disabled the 
account months ago.

Scott

-----Original Message-----
From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
Sent: Thursday, December 23, 2004 10:46 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Help!!!!


http://www.MSExchange.org/

How long ago?  

You never removed the mailstore correct?  If that's the case, then
re-enabling the account should give you access as that user.  There is a
cache time when you will not be able to access the mailbox.  If the system
can't even access it to deliver to it, then you need to troubleshoot why
that is.  I.E. what you did to prevent delivery to that mailstore.
Restrictions, etc.

Additionally, ensure that the mailstore exists in the database.  

AL

 

-----Original Message-----
From: Clarke, Scott [mailto:Scott.Clarke@xxxxxxxxxxxx] 
Sent: Thursday, December 23, 2004 9:10 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Help!!!!

http://www.MSExchange.org/

Tried that...doesn't make a different...plus when I try to email the user I
get an error.

I deleted the profile and created a new one but it still says "Unable to
open default email folders.  You do not have permission"

-----Original Message-----
From: Maglinger, Paul [mailto:PMAGLINGER@xxxxxxxx]
Sent: Thursday, December 23, 2004 10:25 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Help!!!!


http://www.MSExchange.org/

Assuming you're are using Outlook on Windows, did you set up any type of
profile? You could try re-creating the profile by going into Control Panel,
Mail, then deleting the profile there and setting up a new one for the user.
Make sure it can resolve the name, if it can't make sure you don't have the
mailbox hidden from the Global Address Book.

-----Original Message-----
From: Scott Clarke [mailto:scott.clarke@xxxxxxxxxxxx]
Sent: Thursday, December 23, 2004 7:49
To: [ExchangeList]
Subject: [exchangelist] Help!!!!

http://www.MSExchange.org/

Hi all,

A few months ago an employee of ours resigned.  At that time I disabled his
user account.  Now management wants access to his mailbox.  I have enabled
the account and logged on as the user account but get the message somewhat
like "Cannot open Information Store.  You do not have permissons"
when trying to open Outlook to add Delegates.  Also when I email this user I
get a System Administrator Undevilerable message stating that:

"The message reached the recipient's e-mail system, but delivery was
refused.  Attempt to resend the message.  If it still fails, contact your
system administrator"

What's up with this...they need access ASAP

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