Here is the policy I have adopted when a user's account needs to be disabled before being deleted: Run exmerge to extract all information out of the user's mail box into a pst file. Delete the mail box. Disable the user. Add the user's e-mail address as a additional address to either a generic catchall mail box if the client desires, or to an appropriate mail box if the client states that e-mail should go to a new person. John Tolmachoff Engineer/Consultant/Owner eServices For You -----Original Message----- From: Marvin Cummings [mailto:mcummings@xxxxxxxxxxxxxxx] Sent: Tuesday, January 06, 2004 6:32 AM To: [ExchangeList] Subject: [exchangelist] Handling deleted user email accounts http://www.MSExchange.org/ Wondering how some are dealing with deleted user accounts and their email accounts? I show a ton of warnings in the Application viewer stating event ID 9548. Disabled user /O=domain/ou=site/cn=recipients/cn=username does not have a master account SID. Please use AD MMC to set an active account as this user's master account. We have a policy in place to leave the disabled for 30 days. Is it best to just ignore the errors in the event log or can the accounts themselves also be disabled to prevent the errors from appearing? Looking at the Exchange Tasks on the account it only gives an option to Move or Delete the mailbox. Hopefully this doesn't come across as too dumb of a question for a response. TIA ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------