HELP: Unable to purge or reconnect mailbox. (Phantom/Ghost Mailbox)
- From: "Wakelin, Frank" <fwakelin@xxxxxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Fri, 26 Mar 2004 10:54:59 -0800
We had a problem during a mailbox move process and one mailbox seems to have
been created on the destination server/store but still exists on the source
server/store. Now attempts to move this mailbox fail (I assume because the
destination mailbox already exists). The mailbox appears as disconnected (red
X) in ESM with 0 size/items.
Attempting to reconnect the mailbox to an account generates the following error:
"This operation can not be performed because this mailbox was already
reconnected to an existing user."
followed by:
This object has not been replicated to the destination server yet. Wait for
replication to complete and try again.
Operation: Updating Mailbox Resources on server 'servername'...
ID no: c1031731
Exchange System Manager
Trying to purge the account gives the following error:
"The operation cannot be performed because this mailbox was already reconnected
to an existing user"
ID no: c1038af9
Exchange System Manager
Nothing is logged on the Exchange Server event logs. The source mailbox is
intact and the user is accessing it from there without a problem. We would
like to decommision this server (the reason for the move in the first place)
but I can get rid of the phantom mailbox on the new server to move this mailbox
over. Please help...
_____
Frank Wakelin
Network Analyst
direct tel.: 604.640.4096
fax: 604.622.5911
fwakelin@xxxxxxxxxxxxx<?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" />
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Borden Ladner Gervais LLP
1200 Waterfront Centre
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Vancouver, B.C., Canada V7X 1T2
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