From ADUC run Exchange Task and select Remove Email attribute and then from ESM rright click Mailboxes and run cleanup agent and then select the user and try to reconnect the mailboxes. Ensure that you have Mailboxes deletion retension period is set. Regards, Yunus "Mulnick, Al" <Al.Mulnick@xxxxxxxxxx> wrote: @font-face { font-family: Tahoma;}@page Section1 {size: 595.3pt 841.9pt; margin: 72.0pt 90.0pt 72.0pt 90.0pt; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0cm 0cm 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: blue; TEXT-DECORATION: underline}P { FONT-SIZE: 12pt; MARGIN-LEFT: 0cm; MARGIN-RIGHT: 0cm; FONT-FAMILY: "Times New Roman"}SPAN.emailstyle18 { COLOR: navy; FONT-FAMILY: Arial}SPAN.EmailStyle19 { COLOR: navy; FONT-FAMILY: Arial}DIV.Section1 { page: Section1}http://www.MSExchange.org/ What happens if you try to move the mailbox back to the original database (without the user logged in)? I'm assuming you waited for cache, etc to take effect. --------------------------------- From: Wakelin, Frank [mailto:fwakelin@xxxxxxxxxxxxx] Sent: Friday, March 26, 2004 1:55 PM To: [ExchangeList] Subject: [exchangelist] HELP: Unable to purge or reconnect mailbox. (Phantom/Ghost Mailbox) http://www.MSExchange.org/ We had a problem during a mailbox move process and one mailbox seems to have been created on the destination server/store but still exists on the source server/store. Now attempts to move this mailbox fail (I assume because the destination mailbox already exists). The mailbox appears as disconnected (red X) in ESM with 0 size/items. Attempting to reconnect the mailbox to an account generates the following error: "This operation can not be performed because this mailbox was already reconnected to an existing user." followed by: This object has not been replicated to the destination server yet. Wait for replication to complete and try again. Operation: Updating Mailbox Resources on server 'servername'... ID no: c1031731 Exchange System Manager Trying to purge the account gives the following error: "The operation cannot be performed because this mailbox was already reconnected to an existing user" ID no: c1038af9 Exchange System Manager Nothing is logged on the Exchange Server event logs. The source mailbox is intact and the user is accessing it from there without a problem. We would like to decommision this server (the reason for the move in the first place) but I can get rid of the phantom mailbox on the new server to move this mailbox over. Please help... --------------------------------- Frank Wakelin Network Analyst direct tel.: 604.640.4096 fax: 604.622.5911 fwakelin@xxxxxxxxxxxxx Borden Ladner Gervais LLP 1200 Waterfront Centre 200 Burrard Street, P.O. Box 48600 Vancouver, B.C., Canada V7X 1T2 www.blgcanada.com WE INTEND THIS ELECTRONIC MAIL MESSAGE ONLY FOR THE PERSON OR ENTITY NAMED IN THE ADDRESSEE FIELD. 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