RE: HELP! Services will not start

  • From: Chris Cerer <ccerer@xxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 3 Oct 2002 12:22:24 -0500

Thanks Raj,
        I'm using Arcserve 2000 with the exchange backup agent.  So I guess
that means that I'm using an Exchange-aware backup option.  So that means
that everything will be ok and safe with the logging turned off?

Chris

-----Original Message-----
From: Periyasamy, Raj [mailto:Raj.Periyasamy@xxxxxxxxxxxx]
Sent: Thursday, October 03, 2002 12:16 PM
To: [ExchangeList]
Subject: [exchangelist] RE: HELP! Services will not start


http://www.MSExchange.org/

Chiris,
If you turn off the circular logging, make sure you are doing a full backup
of your Exchange with and Exchange aware backup software. if not your logs
will continue to grow and fill up the hard disk. When the disk runs out of
space your Exchange services will stop. Check your disk space to see if you
have any disk space issues. If you turn on the circular logging, the logs
are overwritten regularly, hence you don't run out of space, but not a
recommended approach.

Regards
Raj

-----Original Message-----
From: Chris Cerer [mailto:ccerer@xxxxxxxxxxxx]
Sent: Thursday, October 03, 2002 12:33 PM
To: [ExchangeList]
Subject: [exchangelist] RE: HELP! Services will not start


http://www.MSExchange.org/

Raj,
        Thanks for the reply.  I was doing nothing with the server when it
restarted.  I have, however fixed the problem.  I found Microsoft article
Q176239 about the edb.chk file.  I disabled circular logging the other day
trying to fix a problem with Arcserve backup errors.  I ran eseutil /r/ /ds
and received an error 1811 Jet_err FileNotFound.  The other research that I
did reiterated what the MS article said.  I took a chance and tried the fix
in the article even though it was not recomended with circular logging
turned off.  I moved the edb.chk file to another location and tried
restarting the services, and it worked.  It appears that no data was lost.
Since turning off circular logging didn't fix my backup error problem, I'm
thinking of turning it back on again.  Any thoughts on that?  Thanks for the
help!

Chris

-----Original Message-----
From: Periyasamy, Raj [mailto:Raj.Periyasamy@xxxxxxxxxxxx]
Sent: Thursday, October 03, 2002 10:19 AM
To: [ExchangeList]
Subject: [exchangelist] RE: HELP! Services will not start


http://www.MSExchange.org/

How did the server crash? Were you trying a restore when it crashed?
Give the exact event log error message to analyze more.

Regards,

Raj




-----Original Message-----
From: Chris [mailto:ccerer@xxxxxxxxxxxx] 
Sent: Thursday, October 03, 2002 10:32 AM
To: [ExchangeList]
Subject: [exchangelist] HELP! Services will not start


http://www.MSExchange.org/

Hi all, need some emergency help!  My Exchange server crashed.  Stats: 
W2k, sp2; Exchange 5.5, sp4.  Services will not start, event viewer
showing error 1811.  All research i've done points to log file problems,
but I don't know what to do.  Help!  TIA!

Chris

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