Chris, Some things you are better off checking yourself........... I had someone (not the user) in our dept. check...... after testing a few more messages, I went (actually went to the branch to look myself) and checked, sure enough a full list, I deleted the rules and sure enough, problem gone. Many Thanks! Ken -----Original Message----- From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx] Sent: Thursday, November 20, 2003 11:24 AM To: [ExchangeList] Subject: [exchangelist] RE: HELP!!! Email being dropped for one user http://www.MSExchange.org/ Have you verified that there are no rules on the users mailbox? Chris -----Original Message----- From: KEN MORRIS [mailto:KMORRIS@xxxxxxx] Sent: Thursday, November 20, 2003 11:17 AM To: [ExchangeList] Subject: [exchangelist] HELP!!! Email being dropped for one user http://www.MSExchange.org/ HELP! I have a user who has a very unique situation. 1) If they are second or later on the "To" they do not receive an email. 2) No matter where they are in the CC list, they do not receive an email. This has just been reported to me and has been happening for at least one month. I am going to start message tracking to see if this helps to find the problem. The messages are lost both from internal and external users. Any suggests or fixes..........please let me know! Thanks Ken ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------