cached mode is always OST. regardless, he solved the problem -- no OAB specified on the store. ________________________________ From: Sayed Yunus Abdul Aziz [mailto:sayed_yunus@xxxxxxxxx] Sent: Wednesday, March 31, 2004 1:11 PM To: [ExchangeList] Subject: [exchangelist] RE: Global Address List Problem http://www.MSExchange.org/ Hi, Check if the users are using OST (offline use). Regards, Yunus "Michael B. Smith" <michael@xxxxxxxxxx> wrote: http://www.MSExchange.org/ OAB's are a PITA. Do this: 1) Run RUS in Update Mode for the domain of interest (this is prolly the step you missed -- it stamps the showInAddressBook attribute on all mail-enabled and mailbox-enabled items in the A/D domain) 2) Verify the contents of the GAL (preview mode) in ESM 3) Rebuild the OAB 4) On the OL2003 client: Send/Receive -> Download Address Book -- if the GAL is in the Default Send/Receive group (not by default), just do a "send/receive all". I think the normal update timeframe for Outlook2003 for OAB updates is once a week or thereabouts. It's way too long. -----Original Message----- From: Tony Anderson [mailto:tandersn@xxxxxxxxxxxxxxxxx] Sent: Tuesday, March 30, 2004 3:50 PM To: [ExchangeList] Subject: [exchangelist] Global Address List Problem http://www.MSExchange.org/ I have a problem with users running Outlook 2003 Cached exchange mode. The address book they receive is old. It contains bad contact information. The users running Previous versions of Outlook, or outlook 2003 in non cached mode have the correct information in the global address book. How can I flush this out? I selected to rebuild the 'Offline address book' but it didn't make a difference. I even deleted it and created a new one. Still nothing. Help>? Tony ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ________________________________ Do you Yahoo!? Yahoo! Finance Tax Center <http://taxes.yahoo.com/filing.html> - File online. File on time. ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------