I don't think there is a true lesson here. Mistakes happen. For some that mistake is using GFI. For GFI, the mistake is obvious and not a 'lesson' that needed learning. -----Original Message----- From: Danny [mailto:nocmonkey@xxxxxxxxx] Sent: Friday, March 04, 2005 9:30 AM To: [ExchangeList] Subject: [exchangelist] Re: GFI acknowledgement of screw up http://www.MSExchange.org/ On Fri, 4 Mar 2005 11:10:58 -0500, Chris Wall <Chris.Wall@xxxxxxxxxxxxxxxxxxx> wrote: > http://www.MSExchange.org/ > > > I use GFI and have been happy with their services, but this one hurt a > few people. Read about it below. Luckily, I have a friend at GFI > that alerted me before the updates hit my systems and caused havoc. > > http://news.com.com/Security+firm+trashes+customer+e-mails/2100-7355_3 > -5598860.html?tag=nefd.top > > The Fix... > > http://kbase.gfi.com/showarticle.asp?id=KBID002294 Of course the news story makes the situation appear much worse than it really is, although no one can argue the importance of email. I don't use GFI products, but the mistake they have made could have been avoided with a bit more effort in their testing department. Especially when they rely on 3rd party products. GFI has some work to do, and so does their competition. We can all learn a lesson here. ...D