On 5/3/05, Michael B. Smith <michael@xxxxxxxxxx> wrote: > ESM -> Global Settings -> Internet Message Formats -> Default -> Message > Format. If the Exchange clients' Outlook settings are set to the defaults (view HTML), I don't believe the ESM settings you suggest will convert inbound (from the Internet) emails from HTML to plain text. I just tested this on Exchange & Outlook 2003, and I am believe that I am right. ...D