[ExchangeList] Re: Failure to Mount exchange database -Exchange 2000 server

  • From: "Elmehdi Bendriss" <bendriss@xxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Sun, 14 May 2006 12:20:49 +0000

there is also this article that may help:
 

Article ID: 300608

Article Last Modified on 4/25/2005


APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q300608

SYMPTOMS

When you attempt to mount an Exchange 2000 Server database, you may receive the following error and event messages:
The name of one of the database files in this store is invalid.
ID no.: c1041737
Exchange System Manager

Event Type: Error
Event Source: ESE98
Event Category: Database Corruption
Event ID: 470
Date: May 29, 2001
Time: 4:55:47 P.M.
User: N/A
Computer: Servername
Description:
Information Store (3112) Database E:\Program Files\Exchsrvr\Mdbdata\Priv1.edb is partially attached. Attachment stage: 4. Error: -1022.
For more information, click http://www.microsoft.com/contentredirect.asp.

NOTE: If you receive the error message, you also receive the event message ( Event ID 470 that refers to error 1022).

In addition to the preceding messages, one or more of the following events may be recorded in the Application log:

Event Type: Error
Event Source: ESE98
Event Category: Performance
Event ID: 0
Date: May 29, 2001
Time: 4:55:47 P.M.
User: N/A
Computer: Servername
Description:
Information Store (3112) Unexpected Win32 error: -273865466L

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Date: May 29, 2001
Time: 4:55:47 P.M.
User: N/A
Computer: Servername
Description:
Error Disk IO error starting database "First Storage Group\Public Folder Store (Servername)" on the Microsoft Exchange Information Store.
For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Date: May 30, 2001
Time: 3:49:49 P.M.
User: N/A
Computer: Servername
Description:
Error Disk IO error starting Storage Group /dc=com/dc=Candk/cn=Configuration/cn=Services/cn=Microsoft Exchange/cn=Candk/cn=Administrative Groups/cn=First Administrative Group/cn=Servers/cn=Servername/cn=Informationstore/cn=First Storage Group on the Microsoft Exchange Information Store.
For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type: Information
Event Source: ESE98
Event Category: General
Event ID: 104
Date: May 30, 2001
Time: 3:49:49 P.M.
User: N/A
Computer: Servername
Description:
Information Store (1732) The database engine stopped an instance (0) with error (-1090).
For more information, click http://www.microsoft.com/contentredirect.asp.

CAUSE

This behavior can occur when Exchange 2000 cannot write to the hard disk, and generates an error message: Either software that has been installed has prevented the write operation or the hard disk itself is corrupted. The event message, which accompanies the error message, refers to an error 1022. This type of error occurs when there is a disk input/output (I/O) error: It may mean that the hard disk has been corrupted.

An error 1022 is generated by Exchange 2000 whenever Exchange 2000 cannot write to the hard disk. Even though you may have a problem with the hard disk (for example, it has been corrupted), this type of error may also be a result of other software that is not compatible with Exchange 2000, which prevents Exchange 2000 from writing to the hard disk.

This issue can also occur because of incorrect permissions on the Exchsrvr folder structure.

RESOLUTION

To resolve this behavior, begin by running the following command on all hard drives which host Exchange data:

chkdsk /f /r

If chkdsk does not resolve the issue, examine the permissions on the Exchsrvr folder structure. Make sure that SYSTEM has full control of Exchsrvr and all subfolders on each partition that contains Exchange data.

If you still cannot mount the databases, troubleshoot any Windows NT file-level antivirus software running on the Exchange 2000 computer.

NOTE: You cannot fix this behavior if you only stop the antivirus services.

You must attempt to reconfigure your antivirus software so that it does not scan your Exchange database and log file directories. In a default installation of Exchange, the database and log files are placed in the C:\Program Files\Exchsrvr\Mdbdata folder. If you have manually moved your logs and/or databases to another drive you must also exclude those directories from being scanned by the antivirus software. After you have made these changes, you can attempt to mount your databases.

If you still have a problem when you attempt to mount your databases, you must remove your antivirus software, and then restart the server. This step can remove the hooks that the antivirus software has into the file system that is not performed if you only stop the antivirus services. When the server has restarted, you can attempt to mount your databases.

If the behavior still persists, you have to troubleshoot your hard disk again. This time, examine the System log for any disk-related errors. You may also want to run the Chkdsk utility on the hard disk to scan for errors.


 
On 5/14/06, Elmehdi Bendriss <bendriss@xxxxxxxxx> wrote:
here is the description of your error :

Article ID: 307790

Article Last Modified on 11/1/2005


APPLIES TO

  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange 2000 Server Standard Edition

This article was previously published under Q307790
This article is a consolidation of the following previously available articles: 822934, 327065, 823169

SYMPTOMS

The Microsoft Exchange Information Store service may start. However, one or more of the store databases may not mount successfully. The following error messages may be logged in the Application log:

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9519
Description:
Error 0xfffff764 starting database " Storage_group \Database" on the Microsoft Exchange Information Store.

Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9518
Description:
Error 0xfffff764 starting Storage Group Distinguished_name_of_storage_group on the Microsoft Exchange Information Store.

Event Type: Error
Event Source: ESE98
Event Category: Logging/Recovery
Event ID: 454
Description:
Information Store (976) Database recovery/restore failed with unexpected error -2204

Additionally, you may receive the following error message:
Exchange System Manager:

An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.

ID no: c1041724 Exchange System Manager

CAUSE

This issue may occur if either of the following conditions is true:
  • The streaming file (.stm) that is associated with the database has been deleted.
  • Permissions for the streaming file (.stm) that is associated with the database have been modified. Therefore, Exchange cannot access the streaming file.
These conditions may occur when your antivirus program scans the Exchange 2000 Server or the Exchange Server 2003 folders.

RESOLUTION

To resolve this issue, restore the missing streaming file from a good backup to the Exchsrvr\Mdbdata folder. You can also see whether the antivirus software moved the streaming file to the Quarantine folder. If the streaming file is in the Quarantine folder, move the streaming file to the original location. Then, configure the antivirus program so that it does not scan the Exchange 2000 Server or Exchange Server 2003 folders.

Note Some antivirus programs change the file properties to Read-only when the files are moved to the Quarantine folder. If you find the streaming file in the Quarantine folder, right-click the file, and then click Properties. Click to clear the Read-only check box before you try to mount the database.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

823166 : Overview of Exchange Server 2003 and antivirus software

MORE INFORMATION

The name of the streaming file corresponds to the name of the associated database file. However, the streaming file has a different file name extension. For example, the default mailbox store file name in Exchange 2000 Server is Priv1.edb. The matching streaming file for Priv1.edb is Priv1.stm. For more information about streaming files, click the following article number to view the article in the Microsoft Knowledge Base:

232323 : Native content storage in Microsoft Exchange



 
On 5/14/06, Willy Matuku <WillyM@xxxxxxxxxxx > wrote:
Dear All,

I have spent 2 days trying to resolve a problem whose solution I have been unable to get inclduing researching on the internet. I have tried most of the solutions without success.

I have re-installed exchange 2000 and whenever I mount the database I receive an error with event ID.9519 and the actual error is ID:c1041724   Exchange systems manager and the application logs gives the event id 9519 Source: MSExchangeIS

I have tried checking on the data integrity and is fine. I have also checked the various security allocation to the folders and they are fine. I have checked to ensure the necessary 2 files (priv1.edb and priv1.stm ) and available.

Does anyone have a solution to this problem?



Thanks



Willy













 

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