RE: FW: Corrupt file in Information store

  • From: "Adrian Bolzan" <adrianb@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 31 Dec 2004 09:33:12 +1100

Thanks, Dennis.

It seems the problem has been resolved, however I will look at these
products for future reference.

Cheers,
Adrian


> -----Original Message-----
> From: Denis N Fedorus [mailto:fdn@xxxxxxxxxx] 
> Sent: Wednesday, 29 December 2004 6:03 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: FW: Corrupt file in Information store
> 
> http://www.MSExchange.org/
> 
> You may try to use 3-d party edb file parsers, such as 
> Ontrack PowerControls, or ExchangeServerRecovery
> 
> -----Original Message-----
> From: AdrianB [mailto:adrianb@xxxxxxxxxxxxxxxxxxxxxxx]
> Sent: Wednesday, December 29, 2004 3:56 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: FW: Corrupt file in Information store
> 
> 
> http://www.MSExchange.org/
> 
> Hi,
> 
> I am not sure if I posted my follow up to this email.
> I used Exmerge to extract the messages but it still failed.
> 
> See below for the full exmerge log.
> The 10 non-fatal errors listed correspond to the number of 
> entries in the Veritas BackupExec log that state "Corrupt File".
> As you can see Exmerge encountered errors when copying the 
> problem messages.
> 
> I also disabled Scanmail for Exchange real-time virus 
> scanning, and even stopped the TrendMicro and Scanmail 
> Services before running Exmerge again (as suggested by "XADM: 
> "MAPI_W_PARTIAL_COMPLETION" Errors, Exmerge Does Not Export 
> Complete Mailboxes"
> http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q328642 )
> 
> 
> Here is the ExMErge.log file:
> 
> ****************************************************************
> Microsoft Exchange Mailbox Merge Program, v6.5.7408.1
> Start Logging:December 29, 2004   10:22:39
> ****************************************************************
> [10:22:39] Logging Level: None
> [10:22:39] Reading settings from file 'C:\Program 
> Files\Exchsrvr\bin\EXMERGE.INI'.
> [10:22:39] Reading list of subjects for messages to be 
> selected from file ''
> [10:22:39] Reading list of attachment names for messages to 
> be selected from file ''
> [10:22:39] List of folders to be ignored has been read. 0 
> folders in the list.
> [10:22:39] Current machine locale ID is 0x409 [10:22:39] 
> Operating System Version 5.1 (Build 2600) [10:23:09] 
> Accessing Domain Controller 'ANUBIS'
> [10:23:09] 'ISIS' is running Exchange Server 2000 or later 
> [10:23:09] Mailbox '/o=Challenge Logistics/ou=First 
> Administrative 
> Group/cn=Configuration/cn=Servers/cn=ISIS/cn=Microsoft System 
> Attendant'
> will be ignored as its DN contains strings in the ignore list 
> [10:23:10] Mailbox '/o=Challenge Logistics/ou=First 
> Administrative Group/cn=Configuration/cn=Connections/cn=SMTP
> (ISIS)/cn={9DF47DF7-EEE8-4A8A-B96E-9E8CC87831F9}' will be 
> ignored as its DN contains strings in the ignore list 
> [10:23:10] Mailbox '/o=Challenge Logistics/ou=First 
> Administrative 
> Group/cn=Recipients/cn=SystemMailbox{9DF47DF7-EEE8-4A8A-B96E-9
> E8CC87831F9}'
> will be ignored as its DN contains strings in the ignore list 
> [10:23:11] Found 60 mailbox(es) homed on database 'FIRST 
> STORAGE GROUP/MAILBOX STORE (ISIS)'.
> [10:23:11] Ignored 3 mailbox(es) homed on database 'FIRST 
> STORAGE GROUP/MAILBOX STORE (ISIS)'.
> [10:23:11] Found 60 mailbox(es) homed on the specified databases.
> [10:23:11] Ignored 3 mailbox(es) homed on the specified databases.
> [10:23:46] Using attribute 'PR_MESSAGE_DELIVERY_TIME' for 
> date operations.
> [10:23:46] Archiving data from the source store. The program 
> will copy data from the source store to the target store, and 
> then delete the data in the source store.
> [10:23:46] Associated folder data will NOT be copied to the 
> target store.
> [10:23:46] The program will search for the following subject lines:
> [10:23:46] Virus Scanner Test #8
> [10:23:46] Subject string match criteria is Exact Match 
> [10:23:46] Using 'English (US)' (0x409) as the default locale 
> (Code page
> 1252)
> [10:23:46] All mailboxes will be processed, regardless of 
> locale [10:23:46] Using default locale for all mailboxes 
> [10:23:46] Initializing worker thread (Thread0) [10:23:46] 
> Copying data from mailbox 'adrian bolzan' ('ABOLZAN') on 
> Server 'ISIS' to file 'C:\TEMP\ABOLZAN.PST'.
> [10:23:49] Error copying messages from folder '\Inbox'
> (MAPI_W_PARTIAL_COMPLETION)
> [10:23:49] Trying to copy messages in folder '\Inbox', 
> individually. To avoid duplicates in the target store, 
> messages will be merged and not copied into the target store.
> [10:23:49] Error copying message with subject 'Virus Scanner 
> Test #8' in folder '\Inbox'. (MAPI_W_PARTIAL_COMPLETION) 
> [10:23:49] Errors encountered copying the messages in folder 
> '\Inbox'. One or  more messages may not have been copied.
> [10:23:51] Error copying messages from folder '\Sync 
> Issues\Server Failures'
> (MAPI_W_PARTIAL_COMPLETION)
> [10:23:51] Trying to copy messages in folder '\Sync 
> Issues\Server Failures', individually. To avoid duplicates in 
> the target store, messages will be merged and not copied into 
> the target store.
> [10:23:51] Error copying message with subject 'Virus Scanner 
> Test #8' in folder '\Sync Issues\Server Failures'. 
> (MAPI_W_PARTIAL_COMPLETION) [10:23:51] Error copying message 
> with subject 'Virus Scanner Test #8' in folder '\Sync 
> Issues\Server Failures'. (MAPI_W_PARTIAL_COMPLETION) 
> [10:23:51] Error copying message with subject 'Virus Scanner 
> Test #8' in folder '\Sync Issues\Server Failures'. 
> (MAPI_W_PARTIAL_COMPLETION) [10:23:51] Error copying message 
> with subject 'Virus Scanner Test #8' in folder '\Sync 
> Issues\Server Failures'. (MAPI_W_PARTIAL_COMPLETION) 
> [10:23:51] Errors encountered copying the messages in folder 
> '\Sync Issues\Server Failures'. One or  more messages may not 
> have been copied.
> [10:23:51] Number of messages processed for mailbox 'adrian 
> bolzan': 10 [10:23:51] Number of folders processed for 
> mailbox 'adrian bolzan': 177 [10:23:51] Non fatal errors 
> encountered. Copy process completed for mailbox 'adrian 
> bolzan' ('ABOLZAN').
> [10:23:51] Number of items copied from the source store for 
> all mailboxes
> processed: 10
> [10:23:51] Total number of folders processed in the source 
> store: 177 [10:23:51] 1 mailboxes successfully processed. 0 
> mailboxes were not successfully processed. 10 non-fatal 
> errors encountered.
> [10:23:51] Process completion time:  0:00:00:05 
> 
> 
> Any further ideas would be appreciated.
> 
> Cheers,
> Adrian
> 
> 
> > -----Original Message-----
> > From: Lara, Greg [mailto:GLara@xxxxxxx]
> > Sent: Thursday, 23 December 2004 2:21 AM
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: FW: Corrupt file in Information store
> > 
> > http://www.MSExchange.org/
> > 
> > Adrian,
> > You can use Exmerge to pull only that message from your 
> mailbox since 
> > you know the particulars about it (subject, date, etc.). 
> That's a good 
> > technique to know.
> > 
> > Greg Lara
> > 
> > --------------------------------------------------------------
> > --------------
> > ---------------------------
> > This e-mail message may contain privileged, confidential and/or 
> > proprietary information intended only for the
> > person(s) named. If you are not the intended recipient, 
> please destroy 
> > this message, and any attachments, and notify the sender by return 
> > e-mail. If you are not the intended recipient(s), or the 
> employee or 
> > agent responsible for delivering the message to the intended 
> > recipient(s), you are hereby notified that any dissemination, 
> > disclosure or copying of this communication is strictly prohibited.
> > --------------------------------------------------------------
> > --------------
> > ---------------------------
> > 
> > 
> > -----Original Message-----
> > From: Adrian Bolzan [mailto:adrianb@xxxxxxxxxxxxxxxxxxxxxxx]
> > Sent: Tuesday, December 21, 2004 9:53 PM
> > To: [ExchangeList]
> > Subject: [exchangelist] RE: FW: Corrupt file in Information store
> > 
> > http://www.MSExchange.org/
> > 
> > As an addendum, I thought to:
> > - export my email,contacts, etc. to PST
> > - delete my mailbox
> > - create a new mailbox
> > - import from the PST
> > 
> > But that seems inelegant, and does not allow me to learn any new 
> > techniques, so...
> > 
> > Cheers,
> > Adrian
> > 
> > 
> > > -----Original Message-----
> > > From: Adrian Bolzan [mailto:adrianb@xxxxxxxxxxxxxxxxxxxxxxx]
> > > Sent: Wednesday, 22 December 2004 8:42 AM
> > > To: [ExchangeList]
> > > Subject: [exchangelist] RE: FW: Corrupt file in Information store
> > > 
> > > http://www.MSExchange.org/
> > > 
> > >  
> > > 
> > > > -----Original Message-----
> > > > From: Lara, Greg [mailto:GLara@xxxxxxx]
> > > > Sent: Wednesday, 22 December 2004 2:22 AM
> > > > To: [ExchangeList]
> > > > Subject: [exchangelist] RE: FW: Corrupt file in 
> Information store
> > > > 
> > > > http://www.MSExchange.org/
> > > > 
> > > > I guess that says it all. 
> > > > 
> > > > Greg Lara
> > > > 
> > > 
> > > 
> > > 
> > > :)
> > > Sorry. Corruption spreads through the system. 
> > > 
> > > Try again...
> > > 
> > > I  performed the tests available on the TestVirus.Org webpsge 
> > > (http://www.testvirus.org/), in order to test my installation of 
> > > TrendMicro antivirus products- InterScan Messaging Security Suite
> > > (IMSS) and Scanmail for Exchange.
> > > 
> > > Note: TrendMicro did not detect the Eicar virus in four of
> > the tests,
> > > although I am working with Trend to rectify this.
> > > 
> > > Message Path:
> > > Internet --> Trend IMSS --> Exchange with Scanmail --> Outlook
> > > 
> > > Anyway, one of the tests (Test #8, Eicar virus sent using BinHex 
> > > encoding within a MIME segment) never appeared in my Inbox,
> > although
> > > it did reach
> > > Exchange.   When performing my backups with Veritas 
> > BackupExec 9.1 for
> > > Windows I see the following errors in the log:
> > > 
> > > -------
> > > WARNING: "Virus Scanner Test #8" is a corrupt file.
> > > This file cannot verify.
> > > 
> > > WARNING: "\\ISIS\Microsoft Exchange Mailboxes\adrian bolzan 
> > > [abolzan]&Finder&Unread Mail&<some gobbledegook>Virus
> > Scanner Test #8" 
> > > is a corrupt file.
> > > This file cannot verify.
> > > Database or database element is corrupt
> > > 
> > > WARNING: "\\ISIS\Microsoft Exchange Mailboxes\adrian bolzan 
> > > [abolzan]&Top of Information Store&Inbox&<some
> > > gobbledegook>Virus Scanner Test #8" is a corrupt file.
> > > This file cannot verify.
> > > Database or database element is corrupt
> > > 
> > > -------
> > > 
> > > How would I remove this message from the Mailbox?  I
> > thought there may
> > > be a way to do this using System Manager but I cannot find it.
> > > 
> > > Any help appreciated.
> > > 
> > > 
> > > Adrian
> > > 
> > > 
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> > Security Resource Site:
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