TechNet Webcast: Techniques for Troubleshooting Exchange Server 2003 - Level: 200 Monday, January 10, 2005 - 9:30 - 11:00 AM Pacific Time Chris Avis, TechNet Presenter, Microsoft Corporation Would you like to know more about troubleshooting inbound and outbound Internet mail and Microsoft Exchange Server performance problems? In this webcast we will show you how to diagnose and solve challenges involving DNS-related issues with Mail Exchanger records, message size restrictions, alternate addresses, and how to determine whether destination SMTP servers are responding appropriately. Learn how to recover lost or corrupted messages and mailboxes using the latest Exchange tools. We will also review Exchange database and transaction log basics and illustrate how to troubleshoot failing databases. http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266392&Cu lture=en-US <http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266392&C ulture=en-US> TechNet Webcast: How Microsoft IT Maintains High Availability for Exchange Server 2003 at Microsoft - Level: 200 Tuesday, January 11, 2005 - 8:00 - 9:30 AM Pacific Time Gary Baxter, IT Senior Operations Manager, Microsoft Corporation Microsoft IT, using the latest server and storage hardware products, as well as using Microsoft Exchange Server 2003 on Microsoft Windows Server 2003 clusters, sets a mailbox availability target of 99.99 percent. Join us as we review how Microsoft IT implements strict service level agreements and regular review processes to make sure it either meets it aggressive goals or knows when and why it does not. http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266444&Cu lture=en-US <http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266444&C ulture=en-US> TechNet Webcast: Performance Tuning for Exchange 2003 - Level: 300 Tuesday, January 18, 2005 - 8:00 - 9:30 AM Pacific Time Paul Bowden, Program Manager, Microsoft Corporation Are you getting all the performance out of Exchange 2003 that you'd like? Join this webcast to explore all aspects of performance tuning for Exchange 2003 server. We'll cover Windows, Exchange, and system resources. Then we'll provide best practices, registry tweaks and performance monitoring based on extensive real-world experience in Exchange 2003. http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266555&Cu lture=en-US <http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266555&C ulture=en-US> TechNet Webcast: How Microsoft IT Does Messaging Hygiene at Microsoft - (Level 200) Tuesday, January 25, 2005 - 9:00 AM-10:30 AM DeAnne Dodson / IT Service Manager and Konstantin Ryvkin / IT Senior Systems Engineer, , Microsoft Corporation Drawing on its tremendous experience with Exchange 2003 architecture, design, and operations; Microsoft IT has developed comprehensive and highly effective best practices. This webcast presents how Microsoft IT manages the large quantities of unwanted and malicious e-mail in its inbound Internet e-mail traffic and mitigates the risks of e-mail borne attacks. Learn firsthand how Microsoft IT designed its e-mail hygiene infrastructure to protect its environment from spam and viruses and how it uses Microsoft Exchange Server 2003 technologies, Microsoft Office Outlook 2003, and non-Microsoft anti-virus solutions to neutralize threats typically present in Internet e-mail scenarios. http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266448&Cu lture=en-US <http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266448&C ulture=en-US> TechNet Support Webcast: Secure messaging in Microsoft Outlook Thursday, January 27, 2005: 10:00 AM Pacific Time Will Duff, Microsoft Corporation This webcast presents techniques to identify and troubleshoot typical S/MIME issues that may occur in Microsoft Outlook. We will also discuss encryption, trust, configuration, and use of Outlook with and without a Microsoft Exchange Server in the environment. http://support.microsoft.com/default.aspx?kbid=891329 <http://support.microsoft.com/default.aspx?kbid=891329> Microsoft Small Business Webcast: Introduction to Exchange Server 2003 for a Small Office - Level 100 Wednesday, January 26, 2005 - 11:00 AM - 12:00 PM Pacific Darin Browning, Business Development Manager, Microsoft Do you want to learn the capabilities of Microsoft Exchange Server 2003? Are you looking for a solution that offers you integrated e-mail and collaborative messaging features such as scheduling, contact, and task management capabilities? Exchange Server runs on a Microsoft Windows server and supports Windows Mobile-based devices such as Pocket PC and Smartphones. This gives you the ability to synchronize your Inbox, Calendar, Contacts and Tasks lists so you can remotely check your appointments and other important information. Join us for this informative webcast where you will be introduced to the capabilities of Exchange Server including securely accessing your business e-mail from any computer with a Web connection. http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266216&Cu lture=en-US <http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032266216&C ulture=en-US> Mark Fugatt Dedicated Supportability Engineer (Exchange) Microsoft Services Organisation Desk: +44 (0)118 909 5630 Mobile: +44 (0)7966 858108 http://www.microsoft.com/support Dedicated to proactively supporting Microsoft's enterprise Customers This email may contain confidential information. If you are not named on the addressee list, please take no action in relation to this email, do not open any attachment, and please contact the sender (details above) immediately. Information in this email is provided in good faith. 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