Hi All, Could you please tell why there is difference between statistics in items that is shown in Exchange System Manager and One the user's mailbox item. In Exchange System Manager it shows that there are about 40 items but the user just see 2 or 3 new emails. This user checks his mailbox from OWA. Any Help will be greatly appreciated. Kimiagar. __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com