Good morning: I read your article and it is wonderful. I am a little confused. Please verify the following questions. case #1: If users are creating .pst files or saving mail in .msg or .oft or .txt formats onto their local "C" drives (not shared), then can Exchange administrators who are also members of domain administrators and local administrators can access their .pst files or saved mail. Case#2: Does Ms. Exchange 5.xx or Exchange 2000 give options to set rules so that outlook users can neither save mail by using File >>Save As or be able create .pst files (personal folders). or Can we turn off "Save AS" and "Personal folders" options under Outlook so that no exchange users have these options available. If above tasks can not be performed through off the shelf MS exchange software, then is there any 3rd party software package that can address above questions. I appreciate your help.