Hi Andrew: Thanks for the response. Logic would dictate that a user would not be able to do a SHIFT DELETE and bypass the dumpster if the mailbox was in a legal hold status. However, I have found in the past that what SHOULD happen and what DOES happen are not always equal. John M. From: exchangelist-bounce@xxxxxxxxxxxxx [mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Dogers Sent: Monday, May 28, 2012 3:39 PM To: exchangelist@xxxxxxxxxxxxx Subject: [ExchangeList] Re: Exchange 2010 Legal Hold feature. Never tried it, but the litigationhold feature is meant to keep EVERYTHING! Deletions, changes, the lot.. Andrew On May 28, 2012 5:28 PM, "John Matteson" <john.matteson@xxxxxxxxx> wrote: Question for all the admins on the list. If a mailbox is on legal hold, can deleted messages bypass the dumpster, and legal hold, by using the SHIFT DELETE method in Outlook? John M.