RE: Exchange 2003 won't create mailbox?

  • From: "Mark Fugatt" <markfu@xxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 5 Apr 2005 17:02:23 +0100

Hi James

 

When you look at the users properties in ADUC, do you see email
addresses listed on the email address tab, if you don't then I would
make sure your Recipient Update Service is point to valid servers, and
you could also force it to do a rebuild.

Mark Fugatt 
Dedicated Supportability Engineer (Exchange) 
Microsoft Services Organisation 
Desk:   +44 (0)118 909 5630
Mobile: +44 (0)7966 858108 
http://www.microsoft.com/support 
Dedicated to proactively supporting Microsoft's enterprise Customers 

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________________________________

From: James Dykes [mailto:jdykes@xxxxxxxxx] 
Sent: 05 April 2005 16:53
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2003 won't create mailbox?

 

http://www.MSExchange.org/

I've tried that and it's not working. I've tried logging on via outlook
and via the web client. I've also sent a message to the account but
still no go on the mailbox in the store.

 

When I try to set up the user in outlook I get the error. " The action
could not be completed. The name could not be matched to a name in the
address list." Which I figured that was coming up because there was no
mailbox for the user in the list.

 

James

 

________________________________

From: Mark Fugatt [mailto:markfu@xxxxxxxxxxxxx] 
Sent: Tuesday, April 05, 2005 10:40 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2003 won't create mailbox?

 

http://www.MSExchange.org/

James

 

The user will not show up in the Mailbox store until they access their
mailbox for the first time or until they receive some mail, send them a
test message and then take a look at the Store

 

Mark Fugatt 
Dedicated Supportability Engineer (Exchange) 
Microsoft Services Organisation 
Desk:   +44 (0)118 909 5630
Mobile: +44 (0)7966 858108 
http://www.microsoft.com/support 
Dedicated to proactively supporting Microsoft's enterprise Customers 

This email may contain confidential information. If you are not named on
the addressee list, please take no action in relation to this email, do
not open any attachment, and please contact the sender (details above)
immediately. Information in this email is provided in good faith. If you
are a customer of Microsoft, please refer to the terms and conditions
which cover the provision of support and consulting services to you/your
organization. If you are not corresponding in the course of, or in
connection with a Microsoft contract or program with its own terms and
conditions, please note that no liability is accepted by Microsoft for
the contents of this mail. 

________________________________

From: James Dykes [mailto:jdykes@xxxxxxxxx] 
Sent: 05 April 2005 16:37
To: [ExchangeList]
Subject: [exchangelist] Exchange 2003 won't create mailbox?

 

http://www.MSExchange.org/

I have just moved to Exchange 2003 on Windows 2003 from Exchange 2000 on
Windows 2000. I have not been able to correctly create a new user on the
new server. When I go into Active Directory and create a user everything
is fine except for the fact it won't create the mailbox, everything else
is fine. When I go into AD and check Exchange tasks I have the option to
move/delete the mailbox. I can delete it and create a new one in
Exchange tasks but it still doesn't work. When I go look at the store
the mailbox of the new user won't show. 

 

This is my second user since I have set up the new server. With the
first user I had the same problem but I still had the old Exchange
server running so I just created it on the old box and moved it to the
new box and all is well. However I haven't had the time to go back to
the problem and now the old Exchange server no longer running so I can't
repeat what I did last time. 

 

Is there a permissions issue that I missed when I created the new
Exchange server or am I missing a step? I tell it to create a mailbox in
Ad and I can also do it in Exchange but they both go fine but don't
create the mailbox. 

 

Any ideas or suggestions?

 

Thanks in advance,

James

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