RE: Exchange 2000 suddenly stops sending/receiving; inteinfo.exe is %100 in TaskManager

  • From: "Stephan Barr" <bdtsb@xxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 1 Dec 2004 14:24:48 -0600

I'm running SME for Exchange v 4.0.10.448.   I believe that's the most
current.

-----Original Message-----
From: Bob Fronk [mailto:bfronk@xxxxxxxxxxxxxxxx] 
Sent: Wednesday, December 01, 2004 12:52 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

Here is the link.

<http://service1.symantec.com/SUPPORT/ent-gate.nsf/eb4f48490d6380ea88256
d1e0000dafc/72acd70a4972f02d88256d8d00811a55?OpenDocument&prod=Symantec%
20Mail%20Security&ver=4.0%20for%20Microsoft%20Exchange&src=ent&pcode=sym
_mail_security&dtype=corp&svy=&prev=&miniver=sym_mail_security_4_mse>



Bob Fronk MCSE CCNA
bfronk@xxxxxxxxxxxxxxxx   
 
 
 

-----Original Message-----
From: Bob Fronk [mailto:bfronk@xxxxxxxxxxxxxxxx] 
Sent: Wednesday, December 01, 2004 1:49 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

You still need the more current build of Symantec 4.0. I would be
willing to bet that is the cause. Contact Symantec to get it.

Bob Fronk MCSE CCNA
bfronk@xxxxxxxxxxxxxxxx   
 
 
 

-----Original Message-----
From: Stephan Barr [mailto:bdtsb@xxxxxxxxxxxxxxxx] 
Sent: Wednesday, December 01, 2004 1:42 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

Oh yeah it's working now!   Not sure why tho!   SME is currently
disabled going to crank it up now.

-----Original Message-----
From: Brian Parker [mailto:bparker@xxxxxxxxxxxxx] 
Sent: Wednesday, December 01, 2004 12:18 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

Just reread your original, switch off reverse dns lookups and see if you
still get the problem, then try to work out which of the lookups is
causing the problem. 


Regards

Brian Parker
Senior Computing Officer



-----Original Message-----
From: Stephan Barr [mailto:bdtsb@xxxxxxxxxxxxxxxx] 
Sent: Wednesday, December 01, 2004 6:11 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

I am current with Symantec Mail Security v4.0. I've disabled Symantec
mail Security v4.0 and restarted the server and inetInfo.exe is still
%100 or close.   Badmail had about 600 items in there; deleted them.

-----Original Message-----
From: Brian Parker [mailto:bparker@xxxxxxxxxxxxx]
Sent: Wednesday, December 01, 2004 11:51 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

I think the other suggestion is worth a try - set you antivirus services
to disabled, reboot the server and see if you get the same issue. We had
an issue with CA ETrust whereby instead of overwriting the log files it
creates, it was trying to add new data to an already full log file so
just crashing the server effectively. Also check whether you have any
issues with space on other drives used - check badmail directory
particularly. See how you go with this. Does seem like a very typical
antivirus-related issue though. 


Regards

Brian Parker
Senior Computing Officer


-----Original Message-----
From: Stephan Barr [mailto:bdtsb@xxxxxxxxxxxxxxxx]
Sent: Wednesday, December 01, 2004 5:46 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

Restarted IIS, NETDIAG and DCDIAG report clean.   No joy but thanks for
the suggestions.

-----Original Message-----
From: Brian Parker [mailto:bparker@xxxxxxxxxxxxx]
Sent: Wednesday, December 01, 2004 11:35 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Exchange 2000 suddenly stops
sending/receiving; inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

Try restarting IIS - that should get you going again. Meantime you need
to check DNS resolution I think. Run NETDIAG and DCDIAG and see if there
are any failures there. 


Regards

Brian Parker
Senior Computing Officer



-----Original Message-----
From: Stephan Barr [mailto:bdtsb@xxxxxxxxxxxxxxxx]
Sent: Wednesday, December 01, 2004 5:32 PM
To: [ExchangeList]
Subject: [exchangelist] Exchange 2000 suddenly stops sending/receiving;
inteinfo.exe is %100 in TaskManager

http://www.MSExchange.org/

Background info:   Current SPs everywhere. Mail server is about a month
old has Symantec Mail Security installed locally. OS/boot drive has 50gb
free. Exchange drive has 106gb free. P4 1.8 box has 1gb memory with
about %10 in use.   I'm using reverse DNS lookup.

In the last few hours inetInfo.exe has gone %100 and the server is not
sending or receiving.   58 messages "Awaiting diretory lookup".   Logs
appear clean.   Any ideas?



-----Original Message-----
From: Brian Parker [mailto:bparker@xxxxxxxxxxxxx]
Sent: Wednesday, December 01, 2004 10:01 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Can't Install System Manager on Exchange
2003

http://www.MSExchange.org/

Did you run through the checklist and everything was correct on there ? 


Regards

Brian Parker
Senior Computing Officer




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