RE: Event ID 5007 errors preventing Exchange 2000 server services from starting

  • From: "Marvin Cummings" <marvc@xxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 22 Aug 2002 10:36:19 -0400

I do see the tracking log in this directory. Am I correct in assuming that
this directory has some how become too large to keep track of and that I'm
basically creating a new path for this purpose? I ask because the 8 files
that are in this directory are each less than 500kb. Do I still need to
create the new "exchsrvr" log file?

-----Original Message-----
From: Dolly Bareqet [mailto:dolly@xxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 10:24 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Event ID 5007 errors preventing Exchange
2000 server services from starting


http://www.MSExchange.org/

Do not delete anything.
Look in your registry at:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControSet\Services\MSExchangeSA/LogDire
ctory\Parameters\LogDirectory
And look if the tracking. log is there with the right path

-----Original Message-----
From: Marvin Cummings [mailto:marvc@xxxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 2:28 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Event ID 5007 errors preventing Exchange
2000 server services from starting

http://www.MSExchange.org/

Excusing my lack of knowledge in this area of Exchange management, but
this
is what I gather from the article:
1. I navigate to the "exchsrvr" directory on my server and locate the
"\myexchangeserver.log".
        A. In this log I see files dated for 8\14 - 8\21.
        B. This file is shared as "exchsrvr.log" and commented as
"Exchange
message tracking logs". The "Everyone" group is assigned the "Read &
Execute", "List Folder Contents", and "Read" permissions.
        C. I open ADSI and locate the "msExchDataPath" value and see
that the
value is listed as D:\Program Files\Exchsrvr.
2. Am I to delete this file, myexchserver.log, and create another one
with
the same name and permissions?
3. Navigate to ADSI, locate msExchDataPath, and:
        A. Enter a new attribute, D:\Program Files\Exchsrvr   or
        B. leave as is?

Any response is appreciated


-----Original Message-----
From: Dolly Bareqet [mailto:dolly@xxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 8:29 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Event ID 5007 errors preventing Exchange
2000 server services from starting


http://www.MSExchange.org/

Go to:
http://www.eventid.net/display.asp?eventid=5007&source=


-----Original Message-----
From: Marvin Cummings [mailto:marvc@xxxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 1:15 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Event ID 5007 errors preventing Exchange
2000 server services from starting

http://www.MSExchange.org/

I'm running Exchange 2000 server w/SP2.

-----Original Message-----
From: Dolly Bareqet [mailto:dolly@xxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 8:13 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Event ID 5007 errors preventing Exchange
2000 server services from starting


http://www.MSExchange.org/

Exchange Version Please

-----Original Message-----
From: Marvin Cummings [mailto:marvc@xxxxxxxxxxxxx]
Sent: Thursday, August 22, 2002 12:11 PM
To: [ExchangeList]
Subject: [exchangelist] Event ID 5007 errors preventing Exchange 2000
server services from starting

http://www.MSExchange.org/

Can anyone assist me with a problem I'm having where none of my Exchange
services will start due to Event ID 5007. Here are some of the errors
I'm
getting:

Description:
An error occurred during the message tracking decode operation.
Function ScOpen:  <<0x0070005 - Access is denied>>

Description:
An error occurred during the message tracking decode operation error.
from file: i:\admin\src\libs\rpc\rwlog.cxx line: 576 <<0x0070005 -
Access is
denied>>

Description:
An error occurred during the message tracking decode operation.
Function ScSaveGatewayTrackingDataEx. <<0x0070005 - Access is denied>>

I attempted to check the mxExchDataPath in ADSI, according to article
Q288362, but this doesn't seem to be related since the value is already
set
to D:\program files\exchsrvr.

Not sure how else to troubleshoot this. As of right now, none of my
services
are started. Rebooting the server doesn't appear to help.
Any help is appreciated.

Note: I'd been sending and recieving mail fine up until early this
morning.
I also changed my user account password, but not the exchange account
password. Not sure if this is related, but thought I'd throw that in.



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