Ken, have you already looked at Q article 262054? Have you checked the security tab for permissions on the users mailbox? John -----Original Message----- From: Wieler, Ken [mailto:kenneth.wieler@xxxxxxxx] Sent: Friday, February 28, 2003 8:44 AM To: [ExchangeList] Subject: [exchangelist] Error 12002 http://www.MSExchange.org/ Has anyone seen this. I found some info but nothing substantial. I tracked down this message and we can not delete it from the users mailbox. Here is a copy of the event: Event Type: Error Event Source: MSExchangeIS Event Category: Content Engine Event ID: 12002 Date: 2/28/2003 Time: 9:51:00 AM User: N/A Computer: EAGLE Description: Error 8004011B-80000000 occurred while processing message <> from 'AnchorDesk'. For more information, click http://www.microsoft.com/contentredirect.asp Of course you can not find this error on TechNet. Ken Wieler Yale School of Management 203-432-9813 kenneth.wieler@xxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: jabalos@xxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')