RE: Enterprise upgrade?!?

Technically it's not an upgrade.  You may need to un-install the
standard version, clean the registry and re-install the enterprise
version.  
 
Steven D. Bisson
407-616-0247
-----Original Message-----
From: Brandon F. Lockhart [mailto:blockhart@xxxxxxxxxxxxxxxxx] 
Sent: Thursday, May 09, 2002 1:42 PM
To: [ExchangeList]
Subject: RE: Enterprise upgrade?!?
 
Does anyone have an answer for this yet?  The only reply I saw was
Japanese writing, and I don't know the language.
        -----Original Message----- 
        From: Brandon F. Lockhart 
        Sent: Wed 05/08/2002 06:13 PM 
        To: [ExchangeList] 
        Cc: 
        Subject: Enterprise upgrade?!?
        All,
           My company has a license for Exchange 2000 Enterprise.  When
we installed, the only installation media we had was not the Enterprise
version of Exchange.  Upon realizing this (we didn't know we had
Enterprise licensed), we realized we needed to upgrade.  We have been
holding off until we received the correct media.
           Now comes the question.  When I insert the Exchange 2000
Enterprise media into the CD-ROM drive, the AUTORUN kicks up, and I am
prompted to install Exchange 2000 Enterprise.  I choose this option,
accept the terms and conditions, and then enter in the CD KEY.  Upon
entering the CD KEY, I am then forced into a component selection window.
The top-level only has two options, "---" and "none".  I am not prompted
to upgrade, nor can I select sub components for upgrade.  I can not
continue as the "Back" button has been deactivated.  Is there something
special I have to do to install this version of Exchange?
           The current setup is Exchange 2000 (Standard), with SP2, and
Windows 2000 Server, with SP2.  On the machine I also have Symantec's
AntiVirus for Microsoft Exchange 2.5.  Any help would be greatly
appreciated.
        -- Brandon Lockhart

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