RE: Emails disappearing from the Inbox, please help ASAP

  • From: "Mark Fugatt" <mark@xxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 27 Apr 2004 09:53:43 -0400

Probably had "Unread Items Only" selected, and with the Preview pane enabled
Outlook will treat the messages as being read after 5 sec IIRC.

Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Jason Merrique [mailto:j.merrique@xxxxxxxxxxxxxxx] 
Sent: Tuesday, April 27, 2004 8:35 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help
ASAP

http://www.MSExchange.org/

Can I ask which view it was that was hiding all the emails?

 

> -----Original Message-----
> From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
> Sent: 27 April 2004 13:22
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> Mark you are the HERO
> 
> I changed the view settings and everything miraculously reappeared... 
> I can't thank you enough for the great efforts you guys did to assist 
> me get this issue resolved.
> 
> Thank very much for everyone's contribution and assistance.
> 
> Leonard
> 
> -----Original Message-----
> From: Mark Fugatt [mailto:mark@xxxxxxxxx]
> Sent: Monday, April 26, 2004 3:02 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> I would not delete his mailbox then, did you check what view he is 
> using?
> 
> 
> Mark Fugatt
> MCSE, MCT, Microsoft Exchange MVP
> Pentech Office Solutions Inc
> Rochester, NY
> Tel: 585 586 3890
> Cell: 585 576 4750
> http://www.4mcts.com
> http://www.exchangetrainer.com
> 
> -----Original Message-----
> From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
> Sent: Monday, April 26, 2004 3:54 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> Thanks Mark for the continuous help
> 
> He has about 13,251 items In ESM, I don't want to loose his emails
> 
> -----Original Message-----
> From: Mark Fugatt [mailto:mark@xxxxxxxxx]
> Sent: Monday, April 26, 2004 2:47 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> It could, if you look in ESM and look at his mailbox how many items 
> does it say he has in it.
> 
> I cannot tell if deleting his mailbox will cause a problem or not, 
> potentially you could loose all his mail.
> 
> 
> Mark Fugatt
> MCSE, MCT, Microsoft Exchange MVP
> Pentech Office Solutions Inc
> Rochester, NY
> Tel: 585 586 3890
> Cell: 585 576 4750
> http://www.4mcts.com
> http://www.exchangetrainer.com
> 
> -----Original Message-----
> From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
> Sent: Monday, April 26, 2004 3:40 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> If I delete and recreate the mail box will this cause any harm?
> 
>  
> 
> -----Original Message-----
> From: Mark Fugatt [mailto:mark@xxxxxxxxx]
> Sent: Monday, April 26, 2004 12:00 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> Well, you need to check it out, check what View he has select, it 
> could be he has it set to "Unread Items" and the Preview pane is 
> marking them as read.
> 
> So check his profile as well.
> 
> Mark Fugatt
> MCSE, MCT, Microsoft Exchange MVP
> Pentech Office Solutions Inc
> Rochester, NY
> Tel: 585 586 3890
> Cell: 585 576 4750
> http://www.4mcts.com
> http://www.exchangetrainer.com
> 
> -----Original Message-----
> From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
> Sent: Monday, April 26, 2004 12:51 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> I am getting very minimal information from him, he says he has no 
> rules setup, Am not sure what his view is set as but I'd assume it's 
> the default navigation pane and status.
> 
> The pst file is set to deliver emails to his profile.
> 
> Thanks for the continuous help
> 
> Leonard
> 
> -----Original Message-----
> From: Mark Fugatt [mailto:mark@xxxxxxxxx]
> Sent: Monday, April 26, 2004 11:35 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> PST file?
> What View does he have configured on the client, from the View menu?
> Any Rules configured on the client?
> 
> Mark Fugatt
> MCSE, MCT, Microsoft Exchange MVP
> Pentech Office Solutions Inc
> Rochester, NY
> Tel: 585 586 3890
> Cell: 585 576 4750
> http://www.4mcts.com
> http://www.exchangetrainer.com
> 
> -----Original Message-----
> From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
> Sent: Monday, April 26, 2004 12:33 PM
> To: [ExchangeList]
> Subject: [exchangelist] Emails disappearing from the Inbox, please 
> help ASAP
> 
> http://www.MSExchange.org/
> 
> Dear Comrades
> 
> This issues is getting out of hand, the bad part is that it's the 
> companies CEO that its happening to.
> 
> He has a bunch of pc's setup around the country and depends heavily on 
> his note book. Last week he called me and said his emails have 
> disappeared...
> And he wants it fixed yesterday... I figured that a pc in one of his 
> many offices was downloading the POP3 emails. I set it to leave a copy 
> on the server and also turned it off, even though the account is set 
> to forward emails to the exchange server.
> 
> This didn't seem to solve the issue... He still cant get his emails 
> once he opens his outlook he can see all the emails but then they 
> start disappearing one after the other...
> Everybody is now screaming at me though this doesn't happen to anyone 
> else through out the corporate.
> 
> Please Comrades help resolve this issue.
> 
> Stressed
> 
> Leonard
> 
> -----Original Message-----
> From: Jared Johnson [mailto:jaredsjazz@xxxxxxxxx]
> Sent: Saturday, April 24, 2004 11:03 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Emails disappearing from the Inbox
> 
> http://www.MSExchange.org/
> 
> Most likely they are being forwarded to a .PST archive file. 
> Go into setup on the client and see where the "default email locatoin" 
> is set to. Of course it should be set to the persons exchange email 
> box.
> However, many times it gets mistakenly set to sending email to the 
> .PST archive file on the machine. So, you would see it for a second in 
> the inbox as normal, and the suddenly it disappears, just as you 
> described.
> Check for .PST files..
> 
> 
> --- Dee Arnold <Deea@xxxxxxxx> wrote:
> > http://www.MSExchange.org/
> > 
> > 
> > This is a multi-part message in MIME format.
> > > Have you messed with any settings?
> > See
> >
> http://weblogs.asp.net/kclemson/archive/2003/12/23/45482.aspx
> > for a
> > "laugh"
> > 
> > ________________________________
> > 
> > From: Leonard [mailto:lmwangi@xxxxxxxxx]
> > Sent: Sat 4/24/2004 11:07 AM
> > To: [ExchangeList]
> > Subject: [exchangelist] Emails disappearing from the Inbox
> > 
> > 
> > 
> > http://www.MSExchange.org/
> > 
> > Hello Everyone
> > 
> > I have a weird issue that I can explain and need help.
> > 
> > I have a Merak mail server that's forwarding emails to the exchange
> > 2003 server (Primary mail server).
> > One of the users emails are disappearing after he opens the Outlook 
> > client which is synchronized with exchange.
> > 
> > The weird part is you see outlook download emails from the
> server into
> > the inbox then the emails start disappearing one by one!!
> > 
> > I have (Merak mail server)POP3 accounts set to only send and not to 
> > receive on this users pc.
> > 
> > Please help
> > 
> > 
> > Thanks
> > 
> >
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> ------------------------------------------------------
> > 
> > 
> > 
> >
> ##############################################################
> ##############
> #########
> > Only the individual sender is responsible for the content of the 
> > message, and the message does not necessarily reflect the
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> 
> > ATTACHMENT part 3 application/ms-tnef
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> 
> 
> 
>       
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> 

------------------------------------------------------
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------------------------------------------------------
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Resource Site: http://www.windowsecurity.com/ Network Security Library:
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http://www.ntfaxfaq.com
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