RE: Emails disappearing from the Inbox, please help ASAP

  • From: "Leonard Mwangi" <lmwangi@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 27 Apr 2004 06:22:20 -0600

Mark you are the HERO 

I changed the view settings and everything miraculously reappeared... I can't 
thank you enough for the great efforts you guys did to assist me get this issue 
resolved.

Thank very much for everyone's contribution and assistance.

Leonard 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx] 
Sent: Monday, April 26, 2004 3:02 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

I would not delete his mailbox then, did you check what view he is using? 


Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 3:54 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

Thanks Mark for the continuous help

He has about 13,251 items In ESM, I don't want to loose his emails 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Monday, April 26, 2004 2:47 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

It could, if you look in ESM and look at his mailbox how many items does it say 
he has in it.

I cannot tell if deleting his mailbox will cause a problem or not, potentially 
you could loose all his mail. 


Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 3:40 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

If I delete and recreate the mail box will this cause any harm?

 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Monday, April 26, 2004 12:00 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

Well, you need to check it out, check what View he has select, it could be he 
has it set to "Unread Items" and the Preview pane is marking them as read.

So check his profile as well.

Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 12:51 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

I am getting very minimal information from him, he says he has no rules setup, 
Am not sure what his view is set as but I'd assume it's the default navigation 
pane and status.

The pst file is set to deliver emails to his profile.

Thanks for the continuous help

Leonard 

-----Original Message-----
From: Mark Fugatt [mailto:mark@xxxxxxxxx]
Sent: Monday, April 26, 2004 11:35 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

PST file?
What View does he have configured on the client, from the View menu?
Any Rules configured on the client?

Mark Fugatt
MCSE, MCT, Microsoft Exchange MVP
Pentech Office Solutions Inc
Rochester, NY
Tel: 585 586 3890
Cell: 585 576 4750
http://www.4mcts.com
http://www.exchangetrainer.com

-----Original Message-----
From: Leonard Mwangi [mailto:lmwangi@xxxxxxxxx]
Sent: Monday, April 26, 2004 12:33 PM
To: [ExchangeList]
Subject: [exchangelist] Emails disappearing from the Inbox, please help ASAP

http://www.MSExchange.org/

Dear Comrades

This issues is getting out of hand, the bad part is that it's the companies CEO 
that its happening to.

He has a bunch of pc's setup around the country and depends heavily on his note 
book. Last week he called me and said his emails have disappeared...
And he wants it fixed yesterday... I figured that a pc in one of his many 
offices was downloading the POP3 emails. I set it to leave a copy on the server 
and also turned it off, even though the account is set to forward emails to the 
exchange server.

This didn't seem to solve the issue... He still cant get his emails once he 
opens his outlook he can see all the emails but then they start disappearing 
one after the other... Everybody is now screaming at me though this doesn't 
happen to anyone else through out the corporate.

Please Comrades help resolve this issue.

Stressed 

Leonard

-----Original Message-----
From: Jared Johnson [mailto:jaredsjazz@xxxxxxxxx]
Sent: Saturday, April 24, 2004 11:03 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Emails disappearing from the Inbox

http://www.MSExchange.org/

Most likely they are being forwarded to a .PST archive file. Go into setup on 
the client and see where the "default email locatoin" is set to. Of course it 
should be set to the persons exchange email box.
However, many times it gets mistakenly set to sending email to the .PST archive 
file on the machine. So, you would see it for a second in the inbox as normal, 
and the suddenly it disappears, just as you described.
Check for .PST files..


--- Dee Arnold <Deea@xxxxxxxx> wrote:
> http://www.MSExchange.org/
> 
> 
> This is a multi-part message in MIME format.
> > Have you messed with any settings?
> See
>
http://weblogs.asp.net/kclemson/archive/2003/12/23/45482.aspx
> for a
> "laugh"
> 
> ________________________________
> 
> From: Leonard [mailto:lmwangi@xxxxxxxxx]
> Sent: Sat 4/24/2004 11:07 AM
> To: [ExchangeList]
> Subject: [exchangelist] Emails disappearing from the Inbox
> 
> 
> 
> http://www.MSExchange.org/
> 
> Hello Everyone
> 
> I have a weird issue that I can explain and need help.
> 
> I have a Merak mail server that's forwarding emails to the exchange
> 2003 server (Primary mail server).
> One of the users emails are disappearing after he opens the Outlook 
> client which is synchronized with exchange.
> 
> The weird part is you see outlook download emails from the server into 
> the inbox then the emails start disappearing one by one!!
> 
> I have (Merak mail server)POP3 accounts set to only send and not to 
> receive on this users pc.
> 
> Please help
> 
> 
> Thanks
> 
>
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