RE: Email slowness

  • From: "Mulnick, Al" <Al.Mulnick@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 14 Nov 2003 14:48:10 -0500

Check the network out.  In order for the new mail notification to operate,
you have to get a UDP notification (which is generally considered a best
effort attempt to deliver a packet).  Things like firewalls, routers,
network drivers etc are possible interferences (anything in the first 6
layers really).  Find out what he downloaded and installed.  Was it
blackice?  Was it something else?  What'd he change on that machine that
causes it to have this issue.  

I think at this point you've narrowed it down to the machine he uses.  I
think a logical next step is to find out what he changed to inflict the
problem and correct it.


Al

-----Original Message-----
From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx] 
Sent: Friday, November 14, 2003 12:29 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Email slowness


http://www.MSExchange.org/

Same thing, even with a new profile...
It's as if it doesn't resolve the server idle, unless he forces it to touch
the server (IE: Open an email, which resides on the server. Although this
doesn't work all the time.)

-----------------------
-- Kenny Mann

IT Tech / Systems Administrator / Network Administrator
C&D Robotics, Inc.
4780 South 23rd Street
Beaumont, TX 77705
Phone: (409)-840-5252
Fax: (409)-840-4660 
Be courteous, use mail list etiquette.
http://etherpunk.com/misc-mail_etiquette.html

>-----Original Message-----
>From: Kenny Mann
>Sent: Friday, November 14, 2003 8:29 AM
>To: [ExchangeList]
>Subject: [exchangelist] RE: Email slowness
>
>
>http://www.MSExchange.org/
>
>He doesn't have anything else hooking into the client. I'll
>try a new profile. The interesting thing is that after I 
>rebuild the machine, it works fine. It's whenever I hand it to 
>him, a week later, it's back to what it's doing. I think he 
>might be changing something, but I have no idea what it could 
>be. The dangerous thing about having a user who knows enough 
>to hurt himself, but not smart enough to know what not to do. 
>I really appreciate your ideas!
>
>Kenny Mann
>
>>-----Original Message-----
>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>Sent: Thursday, November 13, 2003 12:23 PM
>>To: [ExchangeList]
>>Subject: [exchangelist] RE: Email slowness
>>
>>
>>http://www.MSExchange.org/
>>
>>[hail Mary]
>>Does he have any add-ins or other software hooked into the client? 
>>Does he get the same behavior after you create a new profile for him?
>>
>>
>>Al
>>
>>-----Original Message-----
>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>Sent: Thursday, November 13, 2003 9:19 AM
>>To: [ExchangeList]
>>Subject: [exchangelist] RE: Email slowness
>>
>>http://www.MSExchange.org/
>>
>>Ahh, very intersting. Thanks!
>>His (Known not-working) : 
>>ncalrpc,ncacn_ip_tcp,ncacn_spx,ncacn_np,netbios,ncacn_vns_spp
>>Mine (Known Working)    :
>>ncalrpc,ncacn_ip_tcp,ncacn_spx,ncacn_np,netbios,ncacn_vns_spp
>>
>>Same
>>
>>Kenny Mann
>>
>>>-----Original Message-----
>>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>>Sent: Thursday, November 13, 2003 7:53 AM
>>>To: [ExchangeList]
>>>Subject: [exchangelist] RE: Email slowness
>>>
>>>
>>>http://www.MSExchange.org/
>>>
>>> 
>>>http://support.microsoft.com/search/default.aspx?Catalog=LCID%3
>>>D1033%26CDID% 
>>>3DEN-US-KB%26PRODLISTSRC%3DON&Product=&KeywordType=ALL&Titles=f
>>>alse&numDays=
>>>&maxResults=25&Queryl=163576&Query=163576&QuerySource=gsfxSearc
>>>h_Query&srchE
>>>xtraQry=
>>>
>>>
>>>http://www.winnetmag.com/Articles/Index.cfm?ArticleID=3765&pg=2
>>>
>>>
>>>
>>>-----Original Message-----
>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>Sent: Wednesday, November 12, 2003 4:25 PM
>>>To: [ExchangeList]
>>>Subject: [exchangelist] RE: Email slowness
>>>
>>>http://www.MSExchange.org/
>>>
>>>Where do I find Outlook binding order?
>>>
>>>
>>>Kenny Mann
>>>
>>>>-----Original Message-----
>>>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>>>Sent: Wednesday, November 12, 2003 3:03 PM
>>>>To: [ExchangeList]
>>>>Subject: [exchangelist] RE: Email slowness
>>>>
>>>>
>>>>http://www.MSExchange.org/
>>>>
>>>>Sorry. I was referring to the Outlook binding order.
>What's that set
>>>>to?
>>>>
>>>>
>>>>Al
>>>>
>>>>-----Original Message-----
>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>Sent: Wednesday, November 12, 2003 3:44 PM
>>>>To: [ExchangeList]
>>>>Subject: [exchangelist] RE: Email slowness
>>>>
>>>>http://www.MSExchange.org/
>>>>
>>>>> Does he get the same results if logged into another "known good" 
>>>>> workstation?
>>>>Everything works fine, if from another computer or OWA.
>>>>
>>>>> Binding order
>>>>He only uses TCP/IP, for file sharing and windows
>>netowkring. I turned
>>
>>>>on file sharing and printer sharing, just because he doesn't
>>>share, but I
>>>>doubt that will fix the problem.
>>>>
>>>>> MAPI mode or IMAP/POP
>>>>He is using MAPI, everyone is using MAPI. IMAP is running though.
>>>>
>>>>> mail delivered
>>>>It doesn't make a difference if the mails are on the server or are
>>>>local.
>>>>
>>>>
>>>>Thanks for the help!
>>>>
>>>>Kenny Mann
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>From: Mulnick, Al [mailto:Al.Mulnick@xxxxxxxxxx]
>>>>>Sent: Wednesday, November 12, 2003 12:06 PM
>>>>>To: [ExchangeList]
>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>
>>>>>
>>>>>http://www.MSExchange.org/
>>>>>
>>>>>Probably not his account, but it could be his network.  What
>>>>else is he
>>>>>running on the machine?  Does he get the same results if
>logged into
>>>>>another "known good" workstation?  What about his binding
>>order (and
>>>>>those that are having the issues as well)?  Any thing there
>>>>to report?
>>>>>Is he using MAPI mode for mail access or IMAP/POP?  Is he
>having the
>>>>>mail delivered to his PST vs. leaving it on the store?
>>>>>
>>>>>
>>>>>Al
>>>>>
>>>>>-----Original Message-----
>>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>>Sent: Wednesday, November 12, 2003 12:21 PM
>>>>>To: [ExchangeList]
>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>
>>>>>http://www.MSExchange.org/
>>>>>
>>>>>We aren't using any spam filtering, only Norton AV addon for
>>>Exchange.
>>>>>
>>>>>>-----Original Message-----
>>>>>>From: Dee Arnold [mailto:Deea@xxxxxxxx]
>>>>>>Sent: Wednesday, November 12, 2003 11:08 AM
>>>>>>To: [ExchangeList]
>>>>>>Subject: [exchangelist] RE: Email slowness
>>>>>>
>>>>>>
>>>>>>http://www.MSExchange.org/
>>>>>>
>>>>>>Are you running any type of Spam Filtering at the server level?
>>>>>>
>>>>>>-----Original Message-----
>>>>>>From: Kenny Mann [mailto:Kennymann@xxxxxxxxxxx]
>>>>>>Sent: Wednesday, November 12, 2003 11:07 AM
>>>>>>To: [ExchangeList]
>>>>>>Subject: [exchangelist] Email slowness
>>>>>>
>>>>>>
>>>>>>http://www.MSExchange.org/
>>>>>>
>>>>>>A long time ago I was having problems with a user having email
>>>>>>problems, it would take hours, days, or possibly weeks to
>>>>>receive some
>>>>>>emails. I have narrowed it down to his computer.
>>>>>>OWA works (it shows all his email, even though his desktop
>>>>>may not show
>>>>>>it). I've tried the security policy settings modifications
>>(3 Domain
>>>>>>Member: Digitally Encrypt, etc) that Steve Moffat suggested,
>>>>and they
>>>>>>seemed to work. A couple weeks later, things seem to be happening
>>>>>>again, but not as bad (seemingly). One of the weird things
>>>>is that if
>>>>>>he opens up an email (any, even already read emails),
>then he will
>>>>>>receive all emails from the server that he hasn't already
>>received.
>>>>>>It's as if he's having problems talking to the server. This 
>>>>>>occassioanlly happens to other people, although very rare
>for them
>>>>>>(seemingly). He is running Windows XP, fully updated with
>>Office XP.
>>
>>>>>>Seemingly all the people seeing this problem have Windows 2K
>>>>>or Windows
>>>>>>XP. Some of them use Office 97, while others use Office XP.
>>>>>Other parts
>>>>>>of the network (IE:
>>>>>>Internet, FTP, etc) seem to work happily with no problems. The
>>>>>>computers seem to be fairly powerful (Above 1ghz, >= 256MB of
>>>>>memory).
>>>>>>Out of 40 people, only 1 person experiances this on a
>semi-regular
>>>>>>basis, while a total of 2 or 3 people have shared his
>>>>experience with
>>>>>>their accounts.
>>>>>>
>>>>>>Any suggestions?
>>>>>>Is it possible, there is something funky with his Active
>Directory
>>>>>>account, perhaps?
>>>>>>
>>>>>>----------------------------------
>>>>>>--Kenny Mann
>>>>>> 
>>>>>>
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>>>>>>------------------------------------------------------
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>>>>>>###############################################################
>>>>>>######################
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>>>>Security Library:
>>>>
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>>>http://www.serverfiles.com No.1 ISA
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>>>>Resource Site: http://www.windowsecurity.com/ Network Security
>>>>Library:
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>>>http://www.serverfiles.com No.1 ISA
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>>>>Resource Site: http://www.windowsecurity.com/ Network Security
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>>>>------------------------------------------------------
>>>>
>>>
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>>>Other Internet Software Marketing Sites:
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>>http://www.serverfiles.com No.1 ISA
>>
>>>Server Resource Site: http://www.isaserver.org Windows Security 
>>>Resource Site: http://www.windowsecurity.com/ Network
>>Security Library:
>>>http://www.secinf.net/ Windows 2000/NT Fax Solutions: 
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>>>Other Internet Software Marketing Sites:
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>>http://www.serverfiles.com No.1 ISA
>>
>>>Server Resource Site: http://www.isaserver.org Windows Security
>>>Resource Site: http://www.windowsecurity.com/ Network
>>Security Library:
>>
>>>http://www.secinf.net/ Windows 2000/NT Fax Solutions:
>>>http://www.ntfaxfaq.com
>>>------------------------------------------------------
>>>
>>
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>>------------------------------------------------------
>>Other Internet Software Marketing Sites:
>>Leading Network Software Directory:
>http://www.serverfiles.com No.1 ISA
>>Server Resource Site:
>http://www.isaserver.org Windows Security
>>Resource Site: http://www.windowsecurity.com/ Network
>Security Library:
>>http://www.secinf.net/ Windows 2000/NT Fax Solutions:
>>http://www.ntfaxfaq.com
>>------------------------------------------------------
>>
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>>------------------------------------------------------
>>Other Internet Software Marketing Sites:
>>Leading Network Software Directory:
>http://www.serverfiles.com No.1 ISA
>>Server Resource Site:
>http://www.isaserver.org Windows Security
>>Resource Site: http://www.windowsecurity.com/ Network
>Security Library:
>>http://www.secinf.net/ Windows 2000/NT Fax Solutions:
>>http://www.ntfaxfaq.com
>>------------------------------------------------------
>>
>
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>No.1 ISA Server Resource Site: http://www.isaserver.org 
>Windows Security Resource Site: http://www.windowsecurity.com/ 
>Network Security Library: http://www.secinf.net/ Windows 
>2000/NT Fax Solutions: http://www.ntfaxfaq.com
>------------------------------------------------------
>

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