[ExchangeList] Re: Deleting attachments

  • From: "Rick Boza" <rickb@xxxxxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 14 Sep 2006 09:50:33 -0400

Once again, I respond with 'Who are we to decide what is sewage, and
what is filet mignon?'


If the users need the data, is the IT team really qualified to decide it
is not needed?


I know, a lot of it may in fact be useless drivel (Elfwars, anyone?) but
once again, if the users define it as useful, it seems awfully
presumptuous of a network admin to say it isn't.


What I'm really advocating here is to align and fuse with the business
needs, rather than impact productivity (and that can and often is the
perception).  Become an asset, not a cost center.


From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Sinton, Gary
Sent: Wednesday, September 13, 2006 6:43 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments


... possibly because much of what you're so carefully backing up is in
bulk little more than computer sewage. If your users never delete
anything, your enterprise is obliged to fund the storage of that waste.
And, rather than flushing it into the ether, your users have increased
the size of the message store to the extent that your disaster recovery
window must increase to accomodate the bulk. So now, your enterprise is
obliged to fund the acquisition of hardware that can provide the
bandwidth to restore mail in a reasonable time, which includes
everything from data critical to our business to data which has so
little value that it doesn't even merit the time required to mark and
delete it.





From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Boza
Sent: Wednesday, September 13, 2006 4:14 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments

At the risk of repeating myself (see
http://www.freelists.org/archives/exchangelist/09-2006/msg00037.html ),
why as email admins are people always locked into the idea of keeping
mailbox size below user requirements?


I know many think this is sacrilege, but technologists always seem to
want to determine the 'best' way for the system to work, and then apply
the rules and requirements to the user community.  I maintain that we'd
look an awfully lot smarter, and be a whole lot more popular, if instead
we looked at the way the business users use and/or want to use the
technology - in this case (from their perspective) "Outlook" and then
design the system to meet their usage patterns.


Users like to keep email.

Users like to keep email with attachments.

It's data that can be backed up, protected, archived and indexed,
searched, and even restored in the event of emergency.

Searchable in the event of a legal discovery requirement.

With OWA it is accessible from just about anywhere.  Ditto with mobile

So why not design the storage and/or centralized archiving (in deference
to Jason, as he correctly pointed out) to meet the way the users want
and need to use the service?


Just asking - maybe I'm feeling a bit testy this afternoon.



From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Jeffrey Engle
Sent: Wednesday, September 13, 2006 3:40 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments


I don't know of a program that will do what you want, but there is a
program that will compress your attachments.  Check out Max Compression
from C2C.





On 9/13/06, Taylor, George <GTaylor@xxxxxxxx> wrote: 

-------------------------------------------------------Kind of on the
same line of the PST thread.  We, as I'm sure many of you 
out there do, struggle with the administrators, dept managers, doctors
and such getting them to adhere to our mailbox policies.  We actually do
have a corporate wide policy limiting the size of your mailbox and it 
does state that if you hit that limit we no longer allow you to send
email.  Turned that on a couple years ago and it took my director about
20 minutes to run in my office and say "TURN IT OFF NOW!!!"

So, with that said, we're looking at something a little more "pleasing"
to them folks.  We're thinking about deleting any attachments that are
over a certain age, but leaving the email itself.  I've basically been 
told I'd be turned into a eunuch if I deleted any doctor's email, but I
may be able to get deleting just the attachments to fly.

Any ideas on a 3rd party tool that could do this?  Let's say something
like strip the attachment from any email that is older than 180 days... 


George Taylor
Systems Programmer
Regional Health Inc.
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