[ExchangeList] Re: Deleting attachments

  • From: "Rick Boza" <rickb@xxxxxxxxxxxxxxx>
  • To: <exchangelist@xxxxxxxxxxxxx>
  • Date: Thu, 14 Sep 2006 11:05:43 -0400

Taken by itself, that may seem excessive.  Valid questions here that
you're skipping over are:

How large is that company?

How many mailboxes is that? And most important:

Do they have a legitimate business need for access to that data in this
manner?

Finally, when speaking of a 'normal person's hard drive,' how much free
space does the normal person have?  How big is the 'My Documents'
folder?  The user's home directory?

 

Skipping over to Paul's response, now we're going to be training users
to utilize an FTP client rather than using the one (outlook) that they
are accustomed to, know how to use, and prefer.  Again, that's
technology driving the business rather than business driving the
technology.  At least, I think it is. If we're advocating a different
transport (FTP) over email for transmission of the data, where does it
go once it's been transmitted?  The user's hard drive? No problem, can I
safely assume everyone advocating this sort of thing has  a backup agent
on every desktop / laptop / tablet that allows for centralized backup
and protection of data?  No?  How does that work then, we rely on the
users to backup their data I guess?

 

I know an awful lot of IT folks that don't run regular backups of their
laptop - forget about the 'normal' users <g>

 

There's nothing at all wrong with defining what sort of data can be
transmitted in email.  No executables.  No scripts.  No confidential or
proprietary information through the SMTP gateways.  All have sound
business reasons for being restricted.  But the email from Aunt Emma?
Now we're being draconian and masking it in being fiscally sound.

 

The original subject was around deleting attachments.  Several email
archive solutions will do this.  But, once again, I'm advocating meeting
the business needs -to do so, you definitely end up with some additional
clutter, but I argue that the benefits outweigh the negatives:  Access
to data, portability, data protection, manageable content.

 

 

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Frechette
Sent: Thursday, September 14, 2006 10:35 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments

 

I think that one big thing that everyone is missing in this discussion
is this:

 

"I have a customer that stores ALL of their emails on line- The store is
now 82 GB."

 

HOW MANY e-mails/what kind of attachments are important enough for them
to have 82 GIGS of the stuff? That's a normal person's hard drive size,
in JUST emails?

 


Enjoy the day,


 


Steve Frechette


Network Administrator


CCI


 

 

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Maglinger, Paul
Sent: Thursday, September 14, 2006 9:30 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments

Why?  Because if you come down to it most human beings are pack-rats.
Too darn lazy to clean out mail that they will never ever need.  How
many cluttered garages and basements are in homes; and if you want to
mention business, filing cabinets and storage rooms are in your
building?  How much of that mail is of Aunt June and Uncle Joe with bmps
(no... not jpgs) of their vacation to Hot Springs, Arkansas and little
Billy playing a tree in the grade school spring musical?  How about the
nice big mpgs showing the dog smoking a cigarette behind the garage or
let's not forget the "adult educational videos"!  Nope, I don't buy the
"business reason".  If we were still using paper for correspondence,
what would you do when the file cabinet got full?  Either buy a bigger
cabinet or clean the darn thing out.  Use FTP for large files, use email
for correspondence

 

*whew* (Rant over)

 

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of gabriel E.
Rincon
Sent: Wednesday, September 13, 2006 17:59
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments

Ditto

 

 

I have a customer that stores ALL of their emails on line- The store is
now 82 GB.  They love it - they can get their emils/attachments whenever
and where ever they are.

 

Gabriel Rincon

 

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Boza
Sent: Wednesday, September 13, 2006 4:14 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments

 

At the risk of repeating myself (see
//www.freelists.org/archives/exchangelist/09-2006/msg00037.html ),
why as email admins are people always locked into the idea of keeping
mailbox size below user requirements?

 

I know many think this is sacrilege, but technologists always seem to
want to determine the 'best' way for the system to work, and then apply
the rules and requirements to the user community.  I maintain that we'd
look an awfully lot smarter, and be a whole lot more popular, if instead
we looked at the way the business users use and/or want to use the
technology - in this case (from their perspective) "Outlook" and then
design the system to meet their usage patterns.

 

Users like to keep email.

Users like to keep email with attachments.

It's data that can be backed up, protected, archived and indexed,
searched, and even restored in the event of emergency.

Searchable in the event of a legal discovery requirement.

With OWA it is accessible from just about anywhere.  Ditto with mobile
devices.

So why not design the storage and/or centralized archiving (in deference
to Jason, as he correctly pointed out) to meet the way the users want
and need to use the service?

 

Just asking - maybe I'm feeling a bit testy this afternoon.


Rick

 

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Jeffrey Engle
Sent: Wednesday, September 13, 2006 3:40 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: Deleting attachments

 

I don't know of a program that will do what you want, but there is a
program that will compress your attachments.  Check out Max Compression
from C2C.

http://www.c2c.com/site/products/max_overview.asp

 

Jeff.

 

On 9/13/06, Taylor, George <GTaylor@xxxxxxxx> wrote: 

http://www.msexchange.org
-------------------------------------------------------Kind of on the
same line of the PST thread.  We, as I'm sure many of you 
out there do, struggle with the administrators, dept managers, doctors
and such getting them to adhere to our mailbox policies.  We actually do
have a corporate wide policy limiting the size of your mailbox and it 
does state that if you hit that limit we no longer allow you to send
email.  Turned that on a couple years ago and it took my director about
20 minutes to run in my office and say "TURN IT OFF NOW!!!"

So, with that said, we're looking at something a little more "pleasing"
to them folks.  We're thinking about deleting any attachments that are
over a certain age, but leaving the email itself.  I've basically been 
told I'd be turned into a eunuch if I deleted any doctor's email, but I
may be able to get deleting just the attachments to fly.

Any ideas on a 3rd party tool that could do this?  Let's say something
like strip the attachment from any email that is older than 180 days... 

Thanks,

George Taylor
Systems Programmer
Regional Health Inc.
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