Hi David Assuming your mail servers do not forward mail directly to have dns resolved there, you need to ensure you have A and MX records for your mailservers in your DNS. The MX record will be used by incoming mail to route to your organisation. HTH Regards Brian Parker Senior Computing Officer -----Original Message----- From: david [mailto:apba08@xxxxxxxxxxxxx] Sent: Tuesday, September 09, 2003 9:10 PM To: [ExchangeList] Subject: [exchangelist] DNS Issue Dear all, I am running Windows 2k Server and Server 2k. The network has recently been reconfigured by "experts" for broadband and to join a wide area network for all local schools, and I have received virtually no incoming e-mail since! I can send e-mail out though. When I run a DNS report ( www.DNSreport.com <http://www.dnsreport.com/> ) the clue seems to be that I get a "Fail" on the "Connect to mail servers". The message reads "Error: I could not connect to one or more of your mail servers: mx.segfl.ifl.net: Timed out [Last data sent: QUIT]" The other mail servers are dns1.segfl.ifl.net and dns0.segfl.ifl.net. The "expert" tested it by logging on top his server (also within the WAN) and e-mail was fine. Similarly the ISP can send through e-mail. Can anybody confirm that this is a DNS issue within the mail server that I can't connect to, or might it be within my own configuration? The site is northmead.surrey.sch.uk Regards David S.