RE: Can't start IMAP service
- From: "Jamie A. Byrnes" <jabyrnes@xxxxxxxxxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Mon, 11 Aug 2003 09:08:42 +0930
Check the queue folders under \mailroot for messages that are more than
a day old, could indicate that the message is corrupt. Could try running
a mtacheck although I don't think this would be related to a IMAP
problem.
And lastly try good ol technet for something like "+imap +service +start
+failure".
I assume you've tried a cold reboot on the server?
Jamie.
-----Original Message-----
From: Michael Senior [mailto:michael@xxxxxxxxxxxxxx]
Sent: Friday, 8 August 2003 10:05 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Can't start IMAP service
http://www.MSExchange.org/
Jamie:
I checked the logs and they aren't full, and there's nothing in there
regarding the service not starting up (I started/stopped the service
first thing this morning and still no events).
When you mention cutting out any suspicious messages, what kind(s) of
messages would I look for, and where?
We're on Exchange 2000 SP3.
- Michael
> Hi Michael,
>
> I believe by definition that all services MUST report any failures to
> the system log, even if it has an event id of 0, and MS services
> (should) conform to this. Have another look, check the log isn't full,
> that sort of stuff.
>
> It will be awfully hard to troubleshoot without an event id, but a
> guess might be to look in the queues and cut and paste out any
> suspicious looking messages.
>
> Also what version/sp/hotfixes are you running will help us answer your
> question better.
>
>
> Jamie.
>
>
> -----Original Message-----
> From: Michael Senior [mailto:michael@xxxxxxxxxxxxxx]=20
> Sent: Thursday, 7 August 2003 12:53 AM
> To: [ExchangeList]
> Subject: [exchangelist] Can't start IMAP service
>
>
> http://www.MSExchange.org/
>
> I have been trying to start the IMAP service since it wasn't running,
> and get the following error:
>
> "The service did not respond to the start or a control request in a
> timely fashion. Check the Windows Event Viewer for details."
>
> When I went to the viewer, there's no event for this. =20
> Any idea of why the service wouldn't start?
>
> Thanks!
>
> - Mike
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