RE: Can't start IMAP service

  • From: "Jamie A. Byrnes" <jabyrnes@xxxxxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 11 Aug 2003 09:08:42 +0930

Check the queue folders under \mailroot for messages that are more than
a day old, could indicate that the message is corrupt. Could try running
a mtacheck although I don't think this would be related to a IMAP

And lastly try good ol technet for something like "+imap +service +start

I assume you've tried a cold reboot on the server?


-----Original Message-----
From: Michael Senior [mailto:michael@xxxxxxxxxxxxxx] 
Sent: Friday, 8 August 2003 10:05 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Can't start IMAP service


I checked the logs and they aren't full, and there's nothing in there
regarding the service not starting up (I started/stopped the service
first thing this morning and still no events).

When you mention cutting out any suspicious messages, what kind(s) of
messages would I look for, and where?

We're on Exchange 2000 SP3.

- Michael

> Hi Michael,
> I believe by definition that all services MUST report any failures to 
> the system log, even if it has an event id of 0, and MS services
> (should) conform to this. Have another look, check the log isn't full,

> that sort of stuff.
> It will be awfully hard to troubleshoot without an event id, but a 
> guess might be to look in the queues and cut and paste out any 
> suspicious looking messages.
> Also what version/sp/hotfixes are you running will help us answer your

> question better.
> Jamie.
> -----Original Message-----
> From: Michael Senior [mailto:michael@xxxxxxxxxxxxxx]=20
> Sent: Thursday, 7 August 2003 12:53 AM
> To: [ExchangeList]
> Subject: [exchangelist] Can't start IMAP service
> I have been trying to start the IMAP service since it wasn't running, 
> and get the following error:
> "The service did not respond to the start or a control request in a 
> timely fashion. Check the Windows Event Viewer for details."
> When I went to the viewer, there's no event for this. =20
> Any idea of why the service wouldn't start?
> Thanks!
> - Mike

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