Good morning. We just set up a new Windows 2000/Exchange 2000 box with all patches and for some reason when we type in the users name in the To: or CC:, it recognizes the name but doesn't send unless we manually go into the Global address list and pick the users. This doesn't happen with all user accounts in the Global Address, just some. Example, if it type in John in the TO: it recognizes John Doe, but when I go to send the email, it comes back undeliverable. If I go to the Global Address list, pick John Doe and sends find. Mike Dufoe System Administrator ETI Canada Inc. 350 Dupont Road North Bay, ON P1B 8K2 705-472-1300 ext.346 dufoem@xxxxxxxxxxx ------------------------------------------------------------------------ Ó¿Õ Who's Watching Your Network? Ó¿Õ The information contained in this message may be confidential or protected from use or disclosure by law. Any distribution, unauthorized use or copying is strictly prohibited. If you have received this message in error please notify the sender and delete the email.