If you updated to 2003 then on OWA there is a configuration switch for allowing viewing of attachments. You also need to be sure that when you logon to OWA that you check "private computer". This is to try and force people to think twice before downloading and viewing attachments on a public access terminal where documents could be left behind for others to view. -----Original Message----- From: LaPatra, Pat [mailto:plapatra@xxxxxxxxxxxx] Sent: Thursday, July 21, 2005 8:31 AM To: [ExchangeList] Subject: [exchangelist] RE: Cannot open any attachments like word and excel using OWA http://www.MSExchange.org/ Check the Exchange virus software if it is running. You may need to stop those and restart the store. -----Original Message----- From: Sureshbabu [mailto:i_sureshbabu@xxxxxxxxxxx] Sent: Thursday, July 21, 2005 10:06 AM To: [ExchangeList] Subject: [exchangelist] Cannot open any attachments like word and excel using OWA http://www.MSExchange.org/ Hi i try to open attachments using outlook web access. Recenlty we instaslled latest updates on the server. After that no one can open the attachment. what is the reason no one can open any attachment.what i need to do to open these docs