The account had "Service Account Admin" for the entire Exchange Organization on all levels. It is an "Exchange Admin, Domain Admin, Admin, and Back Up Groups" in the domain. Jim Hunt Microsoft Certified Systems Engineer Northwestern School Corporation -----Original Message----- From: Kevin Koenig [mailto:kevin@xxxxxxxxxxxx] Sent: Friday, December 14, 2001 2:29 PM To: [ExchangeList] Subject: [exchangelist] RE: Brick Level Back Ups http://www.MSExchange.org/ What type of permissions does the DBAgent account have to the Exchange Server? -----Original Message----- From: Jim Hunt [mailto:huntj@xxxxxxxxxxxxxx] Sent: Friday, December 14, 2001 9:49 AM To: [ExchangeList] Subject: [exchangelist] Brick Level Back Ups http://www.MSExchange.org/ I have 5 Exchange 5.5 (SP 4) Servers on Windows NT 4.0 (SP 6a). Two are member servers, two are BDCs. I am using ARCserve 2000 Enterprise Edition with the Exchange Agents. I created a domain account called dbagent to use as my back up acount. I intialized the mailbox for that account. On the two memeber servers, I created a local account also called dbagent and used the same password. I did all of the required account settings for both the local and domain accounts per CAs instructions. (Log on Locally, Act as part of the Operating System...) I can back up the Information Store and Directory on all 4 servers without a problem. However, when I go to view the mailboxes of the users, only the user mailboxes on the member server appear. If you mailbox is located on a BDC, it doesn't show up on the list. Suggestions? I just changed positions and this is the first place I have been with Exchange on a domain controller and have never encountered this problem. Thanks in advance. Jim Hunt, MCSE ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: msexchange@xxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub') ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: huntj@xxxxxxxxxxxxxx To unsubscribe send a blank email to $subst('Email.Unsub')