RE: Brain teaser regarding rules and Outlook 2003

  • From: "Carl Houseman" <c.houseman@xxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 8 Nov 2005 18:46:09 -0500

When I drag a message from Exchange Inbox to a PST file, I can see the item
that was moved in the recoverable list for the Exchange Inbox.
A client rule that moves a message is the same process.
Turn on DumpsterAlwaysOn, then try to recover deleted items from the Inbox


From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx] 
Sent: Tuesday, November 08, 2005 9:52 AM
To: [ExchangeList]
Subject: [exchangelist] Brain teaser regarding rules and Outlook 2003

Hello all,


  User is running Outlook 2003 in our Exchange 2003 environment.


Issue:  User has rules that automatically moves e-mail from their mailbox to
a PST file on their local machine.  The user launched outlook, and the rule
began filtering the mail to her PST and her PC froze and locked up in the
process.  Upon rebooting, her 65 new e-mails that were being moved were no
where to be found. 


My question: is there any way to recover these mails?  While a rule is
running, are copies of the messages stored anywhere in a temp file on her
local machine?  Since our backups run nightly, and these new messages were
received AFTER the prior nights backup, the messages are not on tape, so I
can not restore them.  Also, the deleted item retention will not come into
play here. 


I normally would let this be a slap on the wrist for a user with this type
of setup (since we do not recommend this type of action) but this is a VP
who needs those mails.


Any thoughts are appreciated.


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