Job ended: Monday, October 31, 2005 at 11:21:15 AM Completed status: Failed Final error: 0xa0008488 - Access is denied. Final error category: Security Errors Click an error below to locate it in the job log Backup - \\MOS-EXCHANGE\Microsoft Exchange Mailboxes Access denied to file Louis Navarro [lnavarro]ïTop of Information StoreïInboxïLouis, Our Records Say You're Eligible for a Kitchen Makeover. Access denied to file Luis Gonzalez [lgonzalez]ïBlackBerryHandheldInfoïBlackBerryRefIDSearchFolder1_7ïInformation. Access denied to file Luis Gonzalez [lgonzalez]ïBlackBerryHandheldInfoïBlackBerryRefIDSearchFolder1_7ïFW: new Ikea catalog.... Access denied to file Luis Gonzalez [lgonzalez]ïBlackBerryHandheldInfoïBlackBerryRefIDSearchFolder1_7ïTaiwan. Access denied to file Luis Gonzalez [lgonzalez]ïBlackBerryHandheldInfoïBlackBerryRefIDSearchFolder1_7ïClient Issues. -----Original Message----- From: Javier Sola [mailto:jsola@xxxxxxxxxxxxxx] Sent: Monday, October 31, 2005 11:26 AM To: [ExchangeList] Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas BackupExec http://www.MSExchange.org/ Ok, Now this is extremely odd. I excluded the five mailboxes that were giving me corrupt or missing data, it looked like the backup was about to complete successfully and then it gave me Job failed because access is denied?? This was after the verify process. Any ideas anyone?? -----Original Message----- From: Bruce J. Rose [mailto:brose@xxxxxxxxxxx] Sent: Monday, October 31, 2005 8:34 AM To: [ExchangeList] Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas BackupExec http://www.MSExchange.org/ I have had a lot of problems with Version 9 had to go to version 10. Bruce -----Original Message----- From: paul_lemonidis@xxxxxxxxxxx [mailto:paul_lemonidis@xxxxxxxxxxx] Sent: Saturday, October 29, 2005 1:07 PM To: [ExchangeList] Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas BackupExec http://www.MSExchange.org/ Hi Javier Afraid not..To do that you must purge them the Exchange System Manager. Only the transaction logs are deleted following a successful Exchange aware backup. Have you tried submitting a new job? I suspect that may well resolve the issue. I can't say the Event log entries help much I'm afraid. Let me know how you get on and I will do whatever else I can to help. Good luck and speak with you soon. Regards, Paul Lemonidis. ----- Original Message ----- From: "Javier Sola" <jsola@xxxxxxxxxxxxxx> To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> Sent: Friday, October 28, 2005 4:47 PM Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas BackupExec http://www.MSExchange.org/ Oops, What I meant was: Paul, I am also getting a corrupt file error in the logs, I tried the second option that you told me about deselecting the corrupt mailboxes and then it still crashed with the following job log, the good news is it skipped all the missing/corrupt mailboxes. I have a question, once I do get a successful backup will that automatically purge all the missing mailboxes in the database???? Or is this something I have to do manually? I have not attempted Mike Dufoe's suggestion as of yet due to power outage here from Hurricane Wilma, I finally got back into the office today and will attempt to resolve this problem. Thanks for all the help, oh yea, here is that job log. Backup - \\MOS-EXCHANGE\Microsoft Exchange Mailboxes Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt -----Original Message----- From: paul_lemonidis@xxxxxxxxxxx [mailto:paul_lemonidis@xxxxxxxxxxx] Sent: Wednesday, October 26, 2005 11:23 AM To: [ExchangeList] Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas BackupExec http://www.MSExchange.org/ Hi all These look like mailboxes that have been deleted but not purged from the Exchange database. I am guessing you are backing up single mailboxes. If so Backup Exec will not stop generating these errors until you do purge them in the Exchange System Manager, or alternatively you can go in to the backup job and remove the mailboxes from the backup selection list. The third option is to suppress the messages as Mike quite rightly pointed out but that doesn't fix the underlying issue of course. If all else fails put the current job on hold and submit a new one. I suspect that will resolve the issue once and for all. One question. Are there any other errors in the event logs relating to these users? If so what are they please? Hope this helps? Regards, Paul Lemonidis. ----- Original Message ----- From: "Mike Dufoe" <dufoem@xxxxxxxxxxx> To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx> Sent: Wednesday, October 26, 2005 2:17 PM Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas BackupExec http://www.MSExchange.org/ http://seer.support.veritas.com/docs/261457.htm Mike Dufoe System Administrator ETI Canada Inc. -----Original Message----- From: Javier Sola [mailto:jsola@xxxxxxxxxxxxxx] Sent: Wednesday, October 26, 2005 9:13 AM To: [ExchangeList] Subject: [exchangelist] Backups Failing on Exchange 2003 w/ Veritas BackupExec http://www.MSExchange.org/ Hey all, I recently took over the Exchange Admin role here at my job and this is the situation. There has not been a successful backup of Exchange 2003 using Veritas Backupexec 9 for a few months now. Here is what my job logs say: Job ended: Tuesday, October 25, 2005 at 12:45:39 PM Completed status: Failed Final error: 0xa000fe2d - The backup of the item is bad. Final error category: Resource Errors Backup - \\MOS-EXCHANGE\Microsoft Exchange Mailboxes Database or database element is corrupt Directory not found. Can not backup directory ÆtAlice Gabrieloff [agabrieloff] and its subdirectories. Directory not found. Can not backup directory ÆtAmy Sanders [asanders] and its subdirectories. Directory not found. Can not backup directory ÆtAna Rueger [arueger] and its subdirectories. Directory not found. Can not backup directory ÆtBrian Alspector [balspector] and its subdirectories. Directory not found. Can not backup directory ÆtCharles Barwick [cbarwick] and its subdirectories. Directory not found. Can not backup directory ÆtDan Murdock [dmurdock] and its subdirectories. Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Directory not found. Can not backup directory ÆtElizabeth De Zayas [edezayas] and its subdirectories. Directory not found. Can not backup directory ÆtFroilan Gomez [fgomez] and its subdirectories. Directory not found. Can not backup directory ÆtGerardo Obando [gobando] and its subdirectories. Directory not found. Can not backup directory ÆtJavier Izquierdo [jizquierdo] and its subdirectories. Database or database element is corrupt Database or database element is corrupt Database or database element is corrupt Directory not found. Can not backup directory ÆtLuis Costas [lcostas] and its subdirectories. Directory not found. Can not backup directory ÆtMark Brunson [mbrunson] and its subdirectories. Database or database element is corrupt Database or database element is corrupt Directory not found. Can not backup directory ÆtOmar Rocha [orocha] and its subdirectories. Directory not found. Can not backup directory ÆtWeldon Mora [wmora] and its subdirectories. Directory not found. Can not backup directory ÆtZeni Cabrera [zcabrera] and its subdirectories. What is happening is that these were all disabled accounts and I assume the previous administrator deleted the mailboxes but the user accounts were still open in Active Directory for some reason. It shows up under a mailbox in the Veritas exchange utility but in reality these accounts do not exist since they were deleted. Where can i manually find the database or directories and eliminate this problem so my backups will perform? Thanks in advance!! ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: dufoem@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: paul_lemonidis@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: jsola@xxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: paul_lemonidis@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: brose@xxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: jsola@xxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp ------------------------------------------------------ Visit TechGenix.com for more information about our other sites: http://www.techgenix.com ------------------------------------------------------ You are currently subscribed to this MSExchange.org Discussion List as: jsola@xxxxxxxxxxxxxx To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Report abuse to listadmin@xxxxxxxxxxxxxx