RE: Backups Failing on Exchange 2003 w/ Veritas BackupExec

  • From: "Javier Sola" <jsola@xxxxxxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 1 Nov 2005 10:19:25 -0500

Ara,

Yes it is the administrator account and it does have a mailbox in GAL...

-----Original Message-----
From: Ara Avvali [mailto:ara.avvali@xxxxxxxxxxxxx] 
Sent: Monday, October 31, 2005 5:59 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas 
BackupExec

http://www.MSExchange.org/

Is the account you are using for veritas service has a mail box listed in GAL

Ara Avvali
Boss Audio Systems
Phone: (805)988-0192 Ext 276
Email: ara.avvali@xxxxxxxxxxxxx

 

-----Original Message-----
From: Javier Sola [mailto:jsola@xxxxxxxxxxxxxx] 
Sent: Monday, October 31, 2005 8:26 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas 
BackupExec

http://www.MSExchange.org/

Ok,

Now this is extremely odd. I excluded the five mailboxes that were giving me 
corrupt or missing data, it looked like the backup was about to complete 
successfully and then it gave me Job failed because access is denied?? This was 
after the verify process. Any ideas anyone??

-----Original Message-----
From: Bruce J. Rose [mailto:brose@xxxxxxxxxxx] 
Sent: Monday, October 31, 2005 8:34 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas 
BackupExec

http://www.MSExchange.org/

I have had a lot of problems with Version 9 had to go to version 10.

Bruce

-----Original Message-----
From: paul_lemonidis@xxxxxxxxxxx [mailto:paul_lemonidis@xxxxxxxxxxx] 
Sent: Saturday, October 29, 2005 1:07 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas 
BackupExec

http://www.MSExchange.org/

Hi Javier

Afraid not..To do that you must purge them the Exchange System Manager. Only 
the transaction logs are deleted following a successful Exchange aware 
backup. Have you tried submitting a new job? I suspect that may well resolve 
the issue. I can't say the Event log entries help much I'm afraid.

Let me know how you get on and I will do whatever else I can to help. Good 
luck and speak with you soon.

Regards,

Paul Lemonidis.

----- Original Message ----- 
From: "Javier Sola" <jsola@xxxxxxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Sent: Friday, October 28, 2005 4:47 PM
Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas 
BackupExec


http://www.MSExchange.org/

Oops,

What I meant was:

Paul,

I am also getting a corrupt file error in the logs, I tried the second 
option that you told me about deselecting the corrupt mailboxes and then it 
still crashed with the following job log, the good news is it skipped all 
the missing/corrupt mailboxes. I have a question, once I do get a successful 
backup will that automatically purge all the missing mailboxes in the 
database???? Or is this something I have to do manually? I have not 
attempted Mike Dufoe's suggestion as of yet due to power outage here from 
Hurricane Wilma, I finally got back into the office today and will attempt 
to resolve this problem.

Thanks for all the help, oh yea, here is that job log.

Backup - \\MOS-EXCHANGE\Microsoft Exchange Mailboxes Database or database 
element is corrupt Database or database element is corrupt Database or 
database element is corrupt Database or database element is corrupt Database 
or database element is corrupt Database or database element is corrupt 
Database or database element is corrupt Database or database element is 
corrupt Database or database element is corrupt Database or database element 
is corrupt

-----Original Message-----
From: paul_lemonidis@xxxxxxxxxxx [mailto:paul_lemonidis@xxxxxxxxxxx]
Sent: Wednesday, October 26, 2005 11:23 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas 
BackupExec

http://www.MSExchange.org/


Hi all

These look like mailboxes that have been deleted but not purged from the
Exchange database. I am guessing you are backing up single mailboxes. If so
Backup Exec will not stop generating these errors until you do purge them in
the Exchange System Manager, or alternatively you can go in to the backup
job and remove the mailboxes from the backup selection list. The third
option is to suppress the messages as Mike quite rightly pointed out but
that doesn't fix the underlying issue of course. If all else fails put the
current job on hold and submit a new one. I suspect that will resolve the
issue once and for all.

One question. Are there any other errors in the event logs relating to these
users? If so what are they please?

Hope this helps?

Regards,

Paul Lemonidis.


----- Original Message ----- 
From: "Mike Dufoe" <dufoem@xxxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Sent: Wednesday, October 26, 2005 2:17 PM
Subject: [exchangelist] RE: Backups Failing on Exchange 2003 w/ Veritas
BackupExec


http://www.MSExchange.org/

http://seer.support.veritas.com/docs/261457.htm




Mike Dufoe
System Administrator
ETI Canada Inc.

-----Original Message-----
From: Javier Sola [mailto:jsola@xxxxxxxxxxxxxx]
Sent: Wednesday, October 26, 2005 9:13 AM
To: [ExchangeList]
Subject: [exchangelist] Backups Failing on Exchange 2003 w/ Veritas
BackupExec

http://www.MSExchange.org/

Hey all, I recently took over the Exchange Admin role here at my job and
this is the situation. There has not been a successful backup of Exchange
2003 using Veritas Backupexec 9 for a few months now. Here is what my job
logs say:

Job ended: Tuesday, October 25, 2005 at 12:45:39 PM
Completed status: Failed
Final error: 0xa000fe2d - The backup of the item is bad.

Final error category: Resource Errors

Backup - \\MOS-EXCHANGE\Microsoft Exchange Mailboxes Database or database
element is corrupt
Directory not found. Can not backup directory ƒtAlice Gabrieloff
[agabrieloff] and its subdirectories.
Directory not found. Can not backup directory ƒtAmy Sanders [asanders] and
its subdirectories.
Directory not found. Can not backup directory ƒtAna Rueger [arueger] and
its subdirectories.
Directory not found. Can not backup directory ƒtBrian Alspector
[balspector] and its subdirectories.
Directory not found. Can not backup directory ƒtCharles Barwick [cbarwick]
and its subdirectories.
Directory not found. Can not backup directory ƒtDan Murdock [dmurdock] and
its subdirectories.
Database or database element is corrupt
Database or database element is corrupt
Database or database element is corrupt
Database or database element is corrupt
Directory not found. Can not backup directory ƒtElizabeth De Zayas
[edezayas] and its subdirectories.
Directory not found. Can not backup directory ƒtFroilan Gomez [fgomez] and
its subdirectories.
Directory not found. Can not backup directory ƒtGerardo Obando [gobando]
and its subdirectories.
Directory not found. Can not backup directory ƒtJavier Izquierdo
[jizquierdo] and its subdirectories.
Database or database element is corrupt
Database or database element is corrupt
Database or database element is corrupt
Directory not found. Can not backup directory ƒtLuis Costas [lcostas] and
its subdirectories.
Directory not found. Can not backup directory ƒtMark Brunson [mbrunson]
and its subdirectories.
Database or database element is corrupt
Database or database element is corrupt
Directory not found. Can not backup directory ƒtOmar Rocha [orocha] and
its subdirectories.
Directory not found. Can not backup directory ƒtWeldon Mora [wmora] and
its subdirectories.
Directory not found. Can not backup directory ƒtZeni Cabrera [zcabrera]
and its subdirectories.

What is happening is that these were all disabled accounts and I assume
the previous administrator deleted the mailboxes but the user accounts
were still open in Active Directory for some reason. It shows up under a
mailbox in the Veritas exchange utility but in reality these accounts do
not exist since they were deleted. Where can i manually find the database
or directories and eliminate this problem so my backups will perform?

Thanks in advance!!

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