RE: Backing up Information store error

  • From: "Len Boyle" <Len.Boyle@xxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Fri, 23 Aug 2002 13:26:42 -0400

I just saw this one. 
 
When you said that you looked at the event logs, were those event logs on the 
exchange server or on the backup server or were both the same machine. 
 
When we have seen this it is because either the exchange services stopped or 
the windows server rebooted. 
When the exchange services had a problem there are normally event records in 
the application log. Something like a block of data having a bad crc checksum. 
etc.
We have also seen a problem with the hardware causing a system restart. Of 
course you will then find an  system event record that says something like -- 
the prior shutdown was not scheduled or clean. 
 
len

-----Original Message-----
From: Adam Jacobs [mailto:a@xxxxxx]
Sent: Friday, August 23, 2002 12:11 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Backing up Information store error


http://www.MSExchange.org/

Have you tried removing the Veritas agent and re-installing?
 
A.

-----Original Message-----
From: Gami, Paresh [mailto:PGami@xxxxxxxxxxxxxxx] 
Sent: 23 August 2002 17:04
To: [ExchangeList]
Subject: [exchangelist] Backing up Information store error


http://www.MSExchange.org/

 

Hi all,

I am running exchange 2000 sp2 on windows 2000 sp2, all has been well but 
recently have been getting these errors on veritas backupexec 8.6.

have checked event logs and nuthing in there, also dont think the agent is 
playing up as i am backing up other exchange servers ok.

Error

Performing Remote Agent backup

Media Name: "Media created 8/22/2002 08:00:02 PM"

Backup of "\\LDNAEX01\Microsoft Information Store\LDNAEX01-SG1 "

Backup set #3 on storage media #1

Backup set description: "LDNAFP01 Daily"

Backup Type: FULL - Database & Logs (flush committed logs)

Backup started on 8/22/2002 at 9:31:28 PM.

The Exchange Store service is not responding. Backup set canceled.

^ ^ ^ ^ ^

Backup completed on 8/22/2002 at 11:13:55 PM.

Backed up 0 Exchange Server store(s)

Processed 3,501,040,698 bytes in 1 hour, 42 minutes, and 27 seconds.

Throughput rate: 32.6 MB/min

Any help would be appreciated.

Regards

Paresh

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