RE: Appointments Drop Off Calendar in Outlook 2000

  • From: "Romero, Nicolas" <nromero@xxxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 6 Dec 2005 18:55:24 -0500

M: is not enabled by default in Ex2K3, thankfully.

I have had users with Ol2K3 and Ol2K lose calendar items.  The reasons
that I have found for this are:
.  BlackBerry:  I haven't pinned this down, but it happens most often
with people having complicated configurations, including BlackBerrys.
In Ol2K3, I found one user's missing appointments in Ol2K3's "Sync
Issues \ Conflicts" folder.  This user runs Ol2K3 cache mode.  I'm
guessing that BB made some change to the appointment causing a conflict.
When items are moved to the "Conflicts" folder, they are removed from
the "Calendar" folder.  I have heard that it is not recommended to run
cache mode while using BB.

.  Delegates:  If the delegate is configured to receive meeting requests
for the primary mailbox, and deletes the meeting requests from his/her
"Inbox" without accepting/declining it the item is deleted from the
primary mailbox's "Calendar".

.  Finally, one cause was somebody accidentally moving or deleting the

-----Original Message-----
From: joed@xxxxxxxxxxxxx [mailto:joed@xxxxxxxxxxxxx] 
Sent: Friday, December 02, 2005 15:15
To: [ExchangeList]
Subject: [exchangelist] Appointments Drop Off Calendar in Outlook 2000

We have an in house mail server running Exchange Server 2003 Enterprise
Edition.  Our client PCs run Outlook 2000.  Some users have mentioned
that appointments that they accept from other people are being deleted
off their Outlook calendar.  Basically I have setup a conference room as
a Windows account and have it to automaticllay accept meetings or notify
of conflicts.  The user would select it as a resource and then invite
additional people.  I have given another user Editor rights.  The Editor
also receives the meeting requests and accepts the meetings for the
- thus it would post on the Outlook calendar.

The last time someone mentioned a meeting was dropped I recieved event
ID #s 8230 & 8206 with EXCDO as the source.  Microsoft recommends not to
scan the M drive but I don't have one in Exchange 2003.  I also have the
MSExchangeFBPublish key and its subkeys in the registry.

We are using Symantec Antivirus Corporate Edition and I have made the
appropriate exclusions on the mail server for file scanning as per
Symantec documents.  We also use Symantec Mail Security 4.6 for

The users who had this problem have Blackberry PDAs which are tied to a
Blackberry Enterprise Server for emails.

Wouild greatly appreciate any help to try to resolve this appointment
dropping in Outlook.

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