RE: Antivirus Software to Send Back Infected E-mail

  • From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Mon, 25 Aug 2003 10:00:18 -0700

The problem you describe is not acceptable.

An AV program should never clean and then send an infected message.

99.99% of infected messages are bogus.

If your AV software is doing this, yell at them and then run away from them.

Another reason why I hate CA.

The preferred method is to quarantine the message and send the recipient a

John Tolmachoff MCSE CSSA
eServices For You

> -----Original Message-----
> From: Lloyd Williams [mailto:Williams@xxxxxxxxxxxxxxxxxxxxxxx]
> Sent: Monday, August 25, 2003 9:53 AM
> To: [ExchangeList]
> Subject: [exchangelist] Antivirus Software to Send Back Infected E-mail
> Hi does anyone use an antivirus program. That automatically returns and
> infected E-mail to the sender, and stops it appearing in the users inbox.
> Our current antivirus solution "CA E-trust" just removes the infected
> attachment, so the body of the E-mail appears in the user's inbox.
> Consequently we have users with hundreds of So-Big Emails cluttering their
> inboxes. A preferred solution would be the users never see the infected
> E-mail at all, only the sender gets a notification. The other acceptable
> solution would be, the user just gets a notification from the AV agent
> a virus infect E-mail from "smith@xxxxxxxxxxxx" was blocked.
> For this solution to be useful to me if would have to work with exchange
> which we are currently running and Exchange 2003 which we intend to
> to
> Lloyd Williams
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