I had an AD user that had a custom, external email address. His boss wanted him to have an email address internally, so I removed the address and all Exchange attributes. I then added a mailbox, and thought all was well. It seems like I can send to him, but if I open his user in Outlook's address book, the email tab still only shows his old external email. I waited a whole day and it still hasn't updated. The user in AD shows the internal emails only. I don't know how to remedy. I tried updating the recipient update services, as well as rebuilding them and same with the offline address list. Help???? -Jason The HealthCare Chaplaincy is a multifaith community of professionals from many cultures dedicated to caring for persons in spirit, mind, and body. We are committed to excellence and leadership in pastoral care, education, and research. Privileged/confidential information may be contained in this message. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), please notify the sender and do not copy or forward this message to any other person.