Re: 5.5 Recovering single users email

  • From: Candee Vaglica <candee@xxxxxxxxx>
  • To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
  • Date: Wed, 20 Jul 2005 10:03:54 -0400

make sure his view isn't set to unread messages
check for archive files (.pst) on his machine.

On 7/19/05, berickson@xxxxxxxxxxxxx <berickson@xxxxxxxxxxxxx> wrote:
> http://www.MSExchange.org/
> 
> 
> Setup: Exch 5.5 on Win2k server
> 
>  
> 
> I'm a relative newbie to Exchange in an organization (14 public schools/600
> employee) that can only afford 1 tech - me!
> 
>  
> 
> One of my most active users cannot find any email before today. His mail has
> important legal implications for projects he's working on.
> 
>  His mailbox shows 336,369K of Deleted Items and 109,586K of Total K. This
> tells me he should be seeing a lot of stuff, but he doesn't. I checked his
> views, which is the first thing I normally look at, and don't find anything
> out of whack.
> 
>  
> 
> In looking at things I also find my backup has not been getting the email
> regularly, so the prospect of restoring a recent backup is low.
> 
>  
> 
> Any suggestions on what to look at are greatly appreciated.
> 
>  
> 
>  
> 
>  
> 
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