Mr Wang, The proper configuration that works all the time with Veritas for example is to use the smtp engine to send out the messages instead of the local outlook client. Let me know if you have that option, if not I will dive deeper. Best regards, Eddy Alexandre MIS ----- Original Message ----- From: Haixin Wang To: exchange2003@xxxxxxxxxxxxx Sent: Thursday, May 11, 2006 4:42 AM Subject: [exchange2003] loading outlook 2003 from third party software The current log in is already the administrator. And the Adaptec storage manager v3.32 is sending email alerts using outlook 2003 installed in this machine. But the problem is whenever the storage manager trys to send an alert, it will pop up a dialog requiring to manually input the administrator account and password. Thus, the alert sending is not able to be made to automatically. Anyone knows how to configure outlook 2003 or others to make such dialog disappeared? -- Mr. Wang Haixin Senior Software Engineer Mobile: 94366765