Piano, piano Marco, I believe in second chances, even if a big group has the same experiences with one company (and as you know, I am amongst those who has had several disappointing exp. with several companies). I think step one would be technical standards concerning hard and software. Step two: what was the service in the past? Step three: what are the manufacturers going to do with bad experiences and what GARANTEES are they offering for better service in the future ? Power to the consumers !! Ogni consumenti ha il diretto de servicio maximale (this is improvised Italian ;-). Ciao ciao Met vriendelijke groet/All the best/Ciao, Berrie Gerrits Psychologenpraktijk Gerrits Sloetstraat 14 6524 AS Nijmegen Nederland/Netherlands Tel: 024-3235053 praktijkgerrits@xxxxxxxxx Psychotherapie/eerstelijnspsychologie/Supervisie Neurofeedback en QEEG gecertificeerd (AAPB CR) BIG geregistreerd (GZ en psychotherapie) ----- Original Message ----- From: Marco Congedo To: esnr@xxxxxxxxxxxxx Sent: Monday, October 11, 2004 2:58 PM Subject: [esnr] Re: AW: Re: Standardised Equipment Excellent suggestion. Indeed the efficacy of the support should be an important factor in selecting a software/hardware provider. This should be based on past experience of customers, since, as latin said, verba volant! (words "fly"). Unfortunately, but interestingly enough, if one would give high priority to this criterion, most apparently succesful companies (and among them three well known "european" hardware companies) should be excluded a priori! Marco Ralph Warnke <ralph.warnke@xxxxxxxxxxx> wrote: That is also an experience I could not agree more with: There are a number of good systems out there (and some not so good ones). But the most important aspect in my eyes is a profound local and international support from the provider as ALL systems require assistence when getting started and to achieve superb results in due course. So I would like to second Melissa´s broader approach in this respect. Best regards, Mit herzlichen Grüßen aus der Wedemark (Ralph Warnke) MediTECH Electronic GmbH Langer Acker 7 D-30900 Wedemark ------------------------------------------------------ Telefon: 05130 - 97778-0 Telefax: 05130 - 97778-22 ------------------------------------------------------ www.meditech.de www.brainboy.de www.brainfeedback.de ------------------------------------------------------ ralph.warnke@xxxxxxxxxxx ------------------------------------------------------ -----Ursprüngliche Nachricht----- Von: esnr-bounce@xxxxxxxxxxxxx [mailto:esnr-bounce@xxxxxxxxxxxxx] Im Auftrag von Foksfam@xxxxxxx Gesendet: Montag, 11. Oktober 2004 12:27 An: esnr@xxxxxxxxxxxxx Betreff: [esnr] Re: Standardised Equipment In a message dated 11/10/2004 11:21:02 GMT Daylight Time, Doklein@xxxxxxxxxxx writes: my vision would be: recommendations for minimum requirements of equipment-features - but neutral resp. products. I think both are needed - a specification of minimum requirements, which may be common to several systems - but also a specific product recommendation in order to obtain best prices, funding and support from a committed provider. Melissa ------------------------------------------------------------------------------ Do you Yahoo!? vote.yahoo.com - Register online to vote today!