Dan absolutely refused to speak to that nice young lady in India. He went from her to a supervisor he also refused to talk to and finally got a woman in Dallas. He was....hmm.. very firm (language helped) that no one from India should ever call again. It did work. They were still just as stupid but at least they spoke English.
Must be quite an education for those nice young folks in India in American curse words.
Mary
Mary........ I've done that........ they sent me to another country... not the US.