[duxuser] Re: embossing files that are downloaded


Thank you All for your help! 

Maureen Murphy Lewicki
Maureen Murphy Lewicki
Teacher of Visually Impaired
Bethlehem Central Schools
(518)439-7681
"When we do the best that we can, we never know what miracle is wrought in our 
life, or in the life of another." Helen Keller 

-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On 
Behalf Of David Holladay
Sent: Tuesday, May 08, 2012 3:18 PM
To: duxuser@xxxxxxxxxxxxx
Cc: support@xxxxxxxxxx
Subject: [duxuser] Re: embossing files that are downloaded



Maureen:

I just got off the phone with Don, our main tech support guy.

As you may know, he does not monitor Duxuser, but he does respond to e-mails at 
support@xxxxxxxxxx

Duxuser shines when one user teaches others ways of making better use of the 
Duxbury DBT program.

Duxuser sometimes stumbles as the best way of handling complex technical 
support issues.

Don says this could be a result of a number of issues.

Maureen, please e-mail copies of the braille files you are having trouble with. 
Just have your license number ready.

I am ccing support@xxxxxxxxxx so Don knows you will be contacting him.

-- David Holladay




At 01:54 PM 5/8/2012, you wrote:
>HI, I have some documents from Braille challenge for charts and graphs, 
>in brf form. I downloaded them, opened Duxbury, and opened them in Duxbury.
>When I click emboss, it says I have to go into embosser setup to set up 
>the embosser, but when I go into set up, I cannot scroll through any of 
>the printers and embossers. It will not allow me to choose anything.
>
>How do I emboss these files? I am attaching one. Thanks, Maureen
>
>
>Sincerely,
>Neal
>Email: Neal@xxxxxxxxxx
>URL: http://www.DuxburySystems.com
>Duxbury Systems, Inc.
>The name for Braille since 1975.
>
>
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