[duxuser] Re: I just can't get it right, Duxbury and printer!

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <duxuser@xxxxxxxxxxxxx>
  • Date: Tue, 7 Apr 2009 08:39:00 +0100


75% of the embossers we sell and support here in the U.K. use narrow
width paper without problems.  It is preferred because it can be filed
in normal, off the shelf files and binders.

George.

-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Alyssa
Sent: 07 April 2009 03:10
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: I just can't get it right, Duxbury and printer!



Jo, it is my opinion that the Basic-D just hates that sized paper. I
have
never gotten good results when trying it. Is there anyway you could
use the
11 1/2 by 11 inch paper instead? That has always worked for me. I also
am
wondering what weight of paper you have. Perhaps it's the light-weight
braille paper and is just too thin for the embosser to handle
properly.


 
-Alyssa
 

-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Jo Taliaferro
Sent: Monday, April 06, 2009 9:07 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] I just can't get it right, Duxbury and printer!



Hello,
I'm having a tough time getting my Duxbury 10.7 software to work with
my
Basic D braille embosser.  I believe that Duxbury is doing a good job
of
translating my Word document into braille but the Basic D version 3
braille
embosser is eating paper!  I am translating from Office 97-2003
document
into braille grade II.  Using 8 and one-half by 11 inch tractor feed
paper
connected to a USB port on my laptop computer.  If anybody who has a
Basic D
embosser can help me with the configuration of the embosser or tell me
how
to check for a paper jam, I'd be grateful.  I use Windows Xp Home and
have a
wireless connection if that makes a difference.  I downloaded drivers,
configured the embosser as directed but the braille paper is not
feeding
between the rubber rollers and into the printer cabinet.  Thanks for
your
help so far.  

Jo Taliaferro
empowering people to live with their choices



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