I also had a similar problem where after a number of pages it would stop embossing. the tech support person at duxbury was very helpful. Mine was a simple fix: cleaning the light sensory and other aresa with q tip and rubbing alcohol. I would definitely suggest you give them a call and hopefully your fix will be just as easy. Marci Reid Teacher for Blind/Visually Impaired Denver Public Schools 720-424-5757 Marcia_reid@xxxxxxxxxx "There is a wonder in reading Braille that the sighted will never know: to touch words and have them touch you back." -Jim Fiebig CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential information. If you have received this communication in error, please immediately notify the sender by e-mail, and delete the original message. In addition, if you have received this in error, please do not review, distribute, or copy the message. Thank you for your cooperation. ________________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [duxuser-bounce@xxxxxxxxxxxxx] on behalf of Steve Dresser [s.dresser@xxxxxxxxxxx] Sent: Sunday, May 20, 2012 10:25 AM To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Re: Embossor Problems Catalina, Off the top of my head, it sounds like you have some sort of handshaking problem. In other words, after the 30 pages, your embosser can't take any more data so it simply stops embossing, but Duxbury isn't getting the message so it keeps sending data until there isn't any more. I'd say your best bet is to call Duxbury Tech Support, and they can walk you through the problem. Steve ----- Original Message ----- From: Catalina and Tristan<mailto:catalina229@xxxxxxxxx> To: duxuser@xxxxxxxxxxxxx<mailto:duxuser@xxxxxxxxxxxxx> Sent: Sunday, May 20, 2012 09:21 Subject: [duxuser] Embossor Problems Hello all: I don't know if this is Duxbury or embosser problems. Every time I've tried to emboss more than 30 pages, the embosser goes crazy. It just stops embossing for some reason. Can someone please help? Thanks in advance. Catalina Roisum, Scentsy Consultant Scentsy Wickless Candles - Lead free, wick free and flameless over 50 warmers and 80 scented bars - Contact me for more information (612) 227-3011 catalina4scents@xxxxxxxxx<mailto:catalina4scents@xxxxxxxxx> MSN: catroi@xxxxxxx<mailto:catroi@xxxxxxx> www.catalina4scents.scentsy.us<http://www.catalina4scents.scentsy.us> * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to duxuser-request@xxxxxxxxxxxxx . You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting www.freelists.org . The list archive * is also located there. * Duxbury Systems' web site is www.duxburysystems.com * * *