[duxuser] Re: Embossor Problems

  • From: "Reid, Marcia" <Marcia_Reid@xxxxxxxxxx>
  • To: "duxuser@xxxxxxxxxxxxx" <duxuser@xxxxxxxxxxxxx>
  • Date: Sun, 20 May 2012 17:25:15 +0000


I also had a similar problem where after a number of pages it would stop 
embossing. the tech support person at duxbury was very helpful. Mine was a 
simple fix: cleaning the light sensory and other aresa with q tip and rubbing 
alcohol. I would definitely  suggest you give them a call and hopefully your 
fix will be just as easy. 


Marci Reid
Teacher for Blind/Visually Impaired
Denver Public Schools
720-424-5757

Marcia_reid@xxxxxxxxxx

"There is a wonder in reading Braille that the sighted will never know: to 
touch words and have them touch you back."
-Jim Fiebig


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________________________________________
From: duxuser-bounce@xxxxxxxxxxxxx [duxuser-bounce@xxxxxxxxxxxxx] on behalf of 
Steve Dresser [s.dresser@xxxxxxxxxxx]
Sent: Sunday, May 20, 2012 10:25 AM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Embossor Problems

Catalina,

Off the top of my head, it sounds like you have some sort of handshaking 
problem.  In other words, after the 30 pages, your embosser can't take any more 
data so it simply stops embossing, but Duxbury isn't getting the message so it 
keeps sending data until there isn't any more.  I'd say your best bet is to 
call Duxbury Tech Support, and they can walk you through the problem.

Steve

----- Original Message -----
From: Catalina and Tristan<mailto:catalina229@xxxxxxxxx>
To: duxuser@xxxxxxxxxxxxx<mailto:duxuser@xxxxxxxxxxxxx>
Sent: Sunday, May 20, 2012 09:21
Subject: [duxuser] Embossor Problems

Hello all:

I don't know if this is Duxbury or embosser problems. Every time I've tried to 
emboss more than 30 pages, the embosser goes crazy. It just stops embossing for 
some reason. Can someone please help? Thanks in advance.
Catalina Roisum, Scentsy Consultant
Scentsy Wickless Candles - Lead free, wick free and flameless over 50 warmers 
and 80 scented bars -
Contact me for more information
(612) 227-3011
catalina4scents@xxxxxxxxx<mailto:catalina4scents@xxxxxxxxx>
MSN: catroi@xxxxxxx<mailto:catroi@xxxxxxx>
www.catalina4scents.scentsy.us<http://www.catalina4scents.scentsy.us>

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