[duxhelp] Re: Unable to emboss

  • From: David Holladay <david@xxxxxxxxxx>
  • To: duxhelp@xxxxxxxxxxxxx
  • Date: Mon, 07 Jun 2004 11:35:58 -0500

I am not familiar with any reports of "missing embosser configurations".
Many have complained of the inability to delete the last configuration.
Could you be specific as to the steps you take to get to this frustrating
situation?

-- David Holladay


At 10:28 AM 6/7/2004 -0500, you wrote:
>I have several users who have (a) opened old Duxbury files and (b)
>created new files in
>the latest beta build who are unable to emboss at all.  Both the global
>and document
>embosser settings disappear immediately after being created.  I've had
>the users save
>the document after setting the embossers up and then reopen it and the
>embossers are
>nowhere to be found.  Opening up the embosser settings (either one)
>immediately after
>creating the profile reverts back to no embosser configured.  Am I
>missing something, or
>is anyone else running into this problem?  We are running Windows XP Pro
>and use a networked
>Thiel Impacto 600 (which doesn't matter - setting the embosser to use
>LPT1 also results in
>a lost embosser profile).
>
>Kevin--
>
>-----------------------------------
>Kevin J. Loeffler
>System Administrator
>TAEVIS
>Purdue University
>509 Harrison Street
>West Lafayette, IN 47907-2025
>Office phone: (765) 496-2856
>Email: loeffler@xxxxxxxxxx
>http://www.taevisonline.purdue.edu
>
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