[duxhelp] Re: Trouble activating

  • From: "Mike Gorse" <mike@xxxxxxxxxx>
  • To: <duxhelp@xxxxxxxxxxxxx>
  • Date: Mon, 17 Jul 2006 15:53:28 -0400

Betsy,

Are you getting this error:

"The license you have entered was not recognized by the Activation Web Service. Please contact your dealer or Duxbury Systems."

or something else? When you start DBT, does it simply display "Activation is now required," or is there an error number (something like "Activation is now required: Error 0x80041014")?

-Mike

----- Original Message ----- From: "Betsy Whitney, Dolphin Press" <brailleit@xxxxxxxxxxxxx>
To: "duxhelp-freelists.org" <duxhelp@xxxxxxxxxxxxx>
Sent: Monday, July 17, 2006 2:50 PM
Subject: [duxhelp] Trouble activating



Aloha listers,
I removed sr1 using the add/remove programs function. I downloaded sr2 and tried to activate it. The error message said that I had an incorect license code. I tried letting it go to the site to activate and it said to contact Duxbury systems. Any ideas?
Betsy



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